Xmpp-websocket 403 error

Hi all!

After upgrading from 4857 to 6726-1, every meeting fails and I get the message:
“are you disconnected, try again?”

In the log web.log - there is an entry

“GET / xmpp-websocket? Room = peculiarthirdsworshipreasonably HTTP / 1.1” 403

Thanks a lot for any help!

  • Docker installation with nginx

4857 sounds like you might still be on multiplexing (not sure if it’s the same for docker), but then that should cause bridge websocket errors.
Error 403 suggests access/permissions issue. You are running your deployment over https, right? What does your nginx log show?

Hi Freddie!

Sometimes i got the 502 error xmpp-websocket.

Log:

2021-12-16T00:31:42.681610+03:00 jitsi.server.ru docker-web[28804]: 10.24.64.13 - - [16/Dec/2021:00:31:42 +0300] "GET /libs/do_external_connect.min.js.map HTTP/1.1" 200 38974 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36"
Dec 16 00:31:42 jitsi.server.ru docker-web[28804]: 10.24.64.13 - - [16/Dec/2021:00:31:42 +0300] "GET /libs/do_external_connect.min.js.map HTTP/1.1" 200 38974 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36"
2021-12-16T00:31:42.726785+03:00 jitsi.server.ru docker-web[28804]: 10.24.64.13 - - [16/Dec/2021:00:31:42 +0300] "GET /libs/app.bundle.min.js?v=5675 HTTP/1.1" 200 1336377 "https://jitsi.server.ru/RocketChat.gLq2oYht3YHW8WaQ26aWtKSRSce5NXpr8erbLdJqfv2TaghhSDR?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJNQ0JDb25mSUQiLCJzdWIiOiJqaXRzaS5ta2IucnUiLCJpYXQiOjE2Mzk2MDMzMzIsIm5iZiI6MTYzOTYwMzMzMiwiZXhwIjoxNjM5NjA2OTMyLCJhdWQiOiJSb2NrZXRDaGF0Iiwicm9vbSI6IlJvY2tldENoYXQuZ0xxMm9ZaHQzWUhXOFdhUTI2YVd0S1NSU2NlNU5YcHI4ZXJiTGRKcWZ2MlRhZ2hoU0RSIiwiY29udGV4dCI6eyJ1c2VyIjp7Im5hbWUiOiLQodC10LzQtdC90L7QsiDQkNC90LTRgNC10Lkg0KHQtdGA0LPQtdC10LLQuNGHIiwiZW1haWwiOiJTZW1lbm92QVMyQG1rYi5ydSIsImF2YXRhciI6Imh0dHBzOi8vaW0ubWtiLnJ1L2F2YXRhci9zZW1lbm92YXMyIiwiaWQiOiI2YVd0S1NSU2NlNU5YcHI4ZSJ9fX0.8D_IBNiHhJWsYj39lt0yCYLLgmP9qYZvl9BxX_Ex_To&rCounter=1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36"
Dec 16 00:31:42 jitsi.server.ru docker-web[28804]: 10.24.64.13 - - [16/Dec/2021:00:31:42 +0300] "GET /libs/app.bundle.min.js?v=5675 HTTP/1.1" 200 1336377 "https://jitsi.server.ru/RocketChat.gLq2oYht3YHW8WaQ26aWtKSRSce5NXpr8erbLdJqfv2TaghhSDR?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJNQ0JDb25mSUQiLCJzdWIiOiJqaXRzaS5ta2IucnUiLCJpYXQiOjE2Mzk2MDMzMzIsIm5iZiI6MTYzOTYwMzMzMiwiZXhwIjoxNjM5NjA2OTMyLCJhdWQiOiJSb2NrZXRDaGF0Iiwicm9vbSI6IlJvY2tldENoYXQuZ0xxMm9ZaHQzWUhXOFdhUTI2YVd0S1NSU2NlNU5YcHI4ZXJiTGRKcWZ2MlRhZ2hoU0RSIiwiY29udGV4dCI6eyJ1c2VyIjp7Im5hbWUiOiLQodC10LzQtdC90L7QsiDQkNC90LTRgNC10Lkg0KHQtdGA0LPQtdC10LLQuNGHIiwiZW1haWwiOiJTZW1lbm92QVMyQG1rYi5ydSIsImF2YXRhciI6Imh0dHBzOi8vaW0ubWtiLnJ1L2F2YXRhci9zZW1lbm92YXMyIiwiaWQiOiI2YVd0S1NSU2NlNU5YcHI4ZSJ9fX0.8D_IBNiHhJWsYj39lt0yCYLLgmP9qYZvl9BxX_Ex_To&rCounter=1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36"
2021-12-16T00:31:42.922957+03:00 jitsi.server.ru docker-web[28804]: 10.24.64.13 - - [16/Dec/2021:00:31:42 +0300] "GET /libs/lib-jitsi-meet.min.map HTTP/1.1" 200 3131887 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36"
Dec 16 00:31:42 jitsi.server.ru docker-web[28804]: 10.24.64.13 - - [16/Dec/2021:00:31:42 +0300] "GET /libs/lib-jitsi-meet.min.map HTTP/1.1" 200 3131887 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36"
2021-12-16T00:31:43.796952+03:00 jitsi.server.ru docker-web[28804]: 10.24.64.13 - - [16/Dec/2021:00:31:43 +0300] "GET /libs/app.bundle.min.js.map HTTP/1.1" 200 11652282 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36"
Dec 16 00:31:43 jitsi.server.ru docker-web[28804]: 10.24.64.13 - - [16/Dec/2021:00:31:43 +0300] "GET /libs/app.bundle.min.js.map HTTP/1.1" 200 11652282 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36"
2021-12-16T00:31:44.712009+03:00 jitsi.server.ru docker-web[28804]: 10.24.64.13 - - [16/Dec/2021:00:31:44 +0300] "GET /xmpp-websocket?room=rocketchat.glq2oyht3yhw8waq26awtksrsce5nxpr8erbldjqfv2taghhsdr&token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJNQ0JDb25mSUQiLCJzdWIiOiJqaXRzaS5ta2IucnUiLCJpYXQiOjE2Mzk2MDMzMzIsIm5iZiI6MTYzOTYwMzMzMiwiZXhwIjoxNjM5NjA2OTMyLCJhdWQiOiJSb2NrZXRDaGF0Iiwicm9vbSI6IlJvY2tldENoYXQuZ0xxMm9ZaHQzWUhXOFdhUTI2YVd0S1NSU2NlNU5YcHI4ZXJiTGRKcWZ2MlRhZ2hoU0RSIiwiY29udGV4dCI6eyJ1c2VyIjp7Im5hbWUiOiLQodC10LzQtdC90L7QsiDQkNC90LTRgNC10Lkg0KHQtdGA0LPQtdC10LLQuNGHIiwiZW1haWwiOiJTZW1lbm92QVMyQG1rYi5ydSIsImF2YXRhciI6Imh0dHBzOi8vaW0ubWtiLnJ1L2F2YXRhci9zZW1lbm92YXMyIiwiaWQiOiI2YVd0S1NSU2NlNU5YcHI4ZSJ9fX0.8D_IBNiHhJWsYj39lt0yCYLLgmP9qYZvl9BxX_Ex_To HTTP/1.1" 502 564 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36"
Dec 16 00:31:44 jitsi.server.ru docker-web[28804]: 10.24.64.13 - - [16/Dec/2021:00:31:44 +0300] "GET /xmpp-websocket?room=rocketchat.glq2oyht3yhw8waq26awtksrsce5nxpr8erbldjqfv2taghhsdr&token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJNQ0JDb25mSUQiLCJzdWIiOiJqaXRzaS5ta2IucnUiLCJpYXQiOjE2Mzk2MDMzMzIsIm5iZiI6MTYzOTYwMzMzMiwiZXhwIjoxNjM5NjA2OTMyLCJhdWQiOiJSb2NrZXRDaGF0Iiwicm9vbSI6IlJvY2tldENoYXQuZ0xxMm9ZaHQzWUhXOFdhUTI2YVd0S1NSU2NlNU5YcHI4ZXJiTGRKcWZ2MlRhZ2hoU0RSIiwiY29udGV4dCI6eyJ1c2VyIjp7Im5hbWUiOiLQodC10LzQtdC90L7QsiDQkNC90LTRgNC10Lkg0KHQtdGA0LPQtdC10LLQuNGHIiwiZW1haWwiOiJTZW1lbm92QVMyQG1rYi5ydSIsImF2YXRhciI6Imh0dHBzOi8vaW0ubWtiLnJ1L2F2YXRhci9zZW1lbm92YXMyIiwiaWQiOiI2YVd0S1NSU2NlNU5YcHI4ZSJ9fX0.8D_IBNiHhJWsYj39lt0yCYLLgmP9qYZvl9BxX_Ex_To HTTP/1.1" 502 564 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36"
2021-12-16T00:31:46.395069+03:00 jitsi.server.ru docker-web[28804]: 10.24.64.13 - - [16/Dec/2021:00:31:46 +0300] "GET /pwa-worker.js HTTP/1.1" 200 1511 "https://jitsi.server.ru/pwa-worker.js" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36"
Dec 16 00:31:46 jitsi.server.ru docker-web[28804]: 10.24.64.13 - - [16/Dec/2021:00:31:46 +0300] "GET /pwa-worker.js HTTP/1.1" 200 1511 "https://jitsi.server.ru/pwa-worker.js" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36"

nginx access / error log is empty