Wrong videoconference

Hi everyone.

We are using Jitsi in a college but we’re having some problems.

First off all we have a lot of users that complain about havingo no sound or video.

We already try to give OS and Chrome permissions.

Today something really strange happened.

A student has some internet problems and have to leave the room.

When she came back was another videoconference at the same link.

Could you guys help us?

Thanks.

Best wishes

same here

@Tomas_Troppmair what version do you use? It is just one server? Can you collect js console logs and prosody log when this happens.