Wrong username or password for provider:ProtocolProviderServiceSipImpl

org.jitsi.jigasi.ServerSecurityAuthority.log() Wrong username or password for provider:ProtocolProviderServiceSipImpl(SIP:sridhar@connect-virtualsteth.onsip.com)
2020-07-16 09:15:23.616 INFO: [55] org.jitsi.jigasi.SipGateway.registrationStateChanged().120 REG STATE CHANGE ProtocolProviderServiceSipImpl(SIP:sridhar@connect-virtualsteth.onsip.com) -> RegistrationStateChangeEvent[ oldState=Authentication Failed; newState=RegistrationState=Unregistered; userRequest=false; reasonCode=0; reason=User has canceled the authentication process.]

i can see the plus icon on the bottom. When i click on a popup shows up and asks for mobile number when i invite it gives an error failed to add participants.

Please help me.