Why GUI display "Recording Start" notification 30 seconds later than both 2 participants join the call

Install & Config Record & stream - Jibri
#1

Hi All,

I am new here. We are facing a strange issue now. We setup a working Jisti-meet for call center to support agent invites customer to join video call. Also we have Jibri to get video call recording. We find that there is around 30 seconds latency the GUI to show “Recording Start” notification after both agent and customer join the call.

Is there any idea why it happen or how to fix it? Or it is just the expected behavior for Jisti-meet?

Thank you very much for all your ideas.

Regards.

#2

How are you starting the recording?

#3

Our developer set a logic, once detect agent enter the call, the logic will trigger Jibri start recording.

#4

We are trying to use jibri_autostart to check if it can solve this issue.

1 Like
#5

Do you see Jibri joining the call 30s later or immediately but the notification comes later?