We deployed jitsi using helm<jitsi-contrib> and it was working initially and now audio and video stopped working and getting ERROR "No socket found for NLB targetgroup IP to External client IP"

We deployed jitsi using Helm and it was working initially and now audio and video stopped working and getting ERROR “No socket found for NLB targetgroup IP to External client IP”
More logs:
JVB 2022-08-05 12:22:53.771 WARNING: [394] [confId=520b7b7303493382 gid=104022 stats_id=Tabitha-wjq conf_name=wednesday@muc.meet.jitsi ufrag=4oedr1g9moevt5 epId=2f4480cc local_ufrag=4oedr1g9moevt5] ConnectivityCheckClient.startCheckForPair#374: Failed to send BINDING-REQUEST(0x1)[attrib.count=6 len=92 tranID=0x4B83876D8201C5ACA6A290C4]
java.lang.IllegalArgumentException: No socket found for 10.41.15.6:30300/udp->10.64.129.160:51528/udp

JVB 2022-08-05 12:22:53.772 INFO: [394] [confId=520b7b7303493382 gid=104022 stats_id=Tabitha-wjq conf_name=wednesday@muc.meet.jitsi ufrag=4oedr1g9moevt5 epId=2f4480cc local_ufrag=4oedr1g9moevt5] ConnectivityCheckClient$PaceMaker.run#942: Pair failed: 10.41.15.6:30300/udp/host → 10.64.129.160:51528/udp/host (stream-2f4480cc.RTP)