I have so many questions, but my knowledge about many things concerning computers is very limited. And my English may not be good enough for the technical details you talk about. I could not find my problems in the topics or I did not understand some of the answers.
Therefore I try to tell you what our problems are:
We have - since a few days - two different problems:
My husband is a teacher and used to teach his class from home through jitsi and everything was just perfect Thanks! But since this week, when school startet again after a short break, when he opens the jitsi meet given to him by his school, pupils can see and hear him, but he can’t see and hear them. It seems like they have turned their video and sound off, but they haven’t. And they could exchange chat messages.
on the left side you see HF muted and without video, but on his screen everything is activated.
We tried it with the windows laptop with google chrome and Microsoft Edge. It does not work. Then we tried it with the mobile Android phone - and there everything works. But he must show his screen and this won’t work through his mobile phone.
The second problem is: the screen sharing extension could not be installed and he can’t show his screen anymore.
And after we try to show the screen, the video can not be reactivated, even if I press the v or clic on the camera. The only thing that works is rejoining the meeting, but them we are not longer the moderator.
The most strange thing is: yesterday jisty worked perfectly on my laptop. But after an windows update in the afternoon it stopped working. Therefore I deleted everything the updates changed, by a system recovery to yesterday morning, but even after this recovery it still did not work. As if windows has changed things. Have you an idea what went wrong through this update?
These are the updates windows installed.
Could you please help me or give me a hint, where I can find some answers?
Thank you very much!!