Video stream lost (lib-jitsi-meet)

#1

Hi folks,

We’re using the low-level lib-jitsi-meet Javascript API with our own jitsi server (running 1.0.3718-1). Everyone is on Chrome 73 (Electron app).

Every so often, a user’s video stream will be frozen / lost. Audio will still work, but video will no longer work, even if camera is turned on and off. The only fix is for the participant to leave and re-join the conference.

There seems to be nothing in the logs to indicate failure - no server messages, no TRACK_REMOVED events. Is there a likely culprit here, and any way we can detect / fix this situation?

Thanks!

#2

Debugging this situation, the participant connection status gets set to “interrupted”, and video is detected as frozen, but it can’t seem to be recovered.