We’re having a heck of a time trying to troubleshoot an issue that is being reported by some of our users on our custom lib-jitsi-meet system (ie. not the stock Jitsi interface)
When more than 2 people connect, they frequently have video-display issues:
eg. if A, B, C, and D all connect, then sometimes A can’t see B; or B can’t see A; or A can see everyone else, but nobody can see him, etc… Refreshing the connection doesn’t always help, or sometimes creates a different problem instead…
it’s inconsistent, and doesn’t appear to be tied to any particular browser or device.
And sometimes everything works just fine (!!!)
One recent session provided the following logs from the jicofo/prosody server, jvb, and coturn servers.
Can anyone see anything obvious that might indicate a mis-configuration issue? Or maybe the way we’re connecting via lib-jitsi-meet?
Thank you for your help!