Various issues with fresh installs on Ubuntu 18.04

Install & Config
#1

Hi all,

I’ve been trying to get an instance running on a new Digital Ocean droplet running Ubuntu 18.04. The server is not behind a NAT. I’ve closely followed the quick-install guide and also tried several purges, re-installs, and separate installations of nginx and jitsi-meet (without the turnserver config).

It seems that my problem persists: I can open a room and as soon as anyone else joins the room crashes. The browser was reporting issues about videobridge missing. Initially, I assumed that we needed to increase the droplet’s memory, however, the issue persisted.

The most obvious issue in the JVB log was this: SASLError using SCRAM-SHA-1: not-authorized

Using these hints I’ve tried several solutions present in the forum, but could not get jitsi-meet to even hose two participants.

I was hoping that someone could give some more definitive advice on whether this is an issue that I can fix by scouring the forum or if this might be an issue with the latest release for Debian.

Thanks!

Seemingly related threads (I might have missed a few others):

#2

Hi there,
Not sure if this helps at all.

  • I start the services in this order: prosody, jicofo, videobridge, apache.
  • Use google chrome if you can. Firefox isn’t supported.
    Sorry if these are things you’ve already tried!
#3

Thanks for the pointers! I’ve been through various combinations of the service startup order and kept running into the same problem. And yes, I’ve been using Chrome instead of Firefox.

#4

not sure if it helps, but I have written this tutorial for hetzner, it might work as well for digital ocean (I haven’t tried though): A tutorial to self-host a Jitsi server with authentication

#5

I just wanted to close this thread! Just tested it with a fresh install and the recent fixes worked for me.