Users can't join correctly - unable to hear/speak and unmute option not working

Hello everyone, I have been running Jitsi on our AWS server, using the latest stable repo. Have been using it for hosting meetings with 5-6 people for a couple of weeks now. Most of the time it works fine.

There are one off cases when users join but are unable to hear/speak and they can’t unmute themselves as the buttons to unmute does not respond - I am guessing this means their meeting join attempt failed.

Can someone advise what this could be related to?

I have a rather large AWS server (t2.xlarge)
all ports opened - 80/443/4443/5222
also opened 10000 UDP

We are behing NAT but I have configured jicofo as per advanced instructions.

Jicofo logs seem all fine. JVG logs have captured some errors related to pairing errors and Java exceptions

2020-04-29 17:11:14.359 INFO: [80155] [confId=8db5e16358f611c0 gid=ff1f2b stats_id=Humberto-EGk componentId=1 conf_name=emeraldcityplaza451 ufrag=89svt1e73enih3 name=stream-5c9aa641 epId=5c9aa641 local_ufrag=89svt1e73enih3] Component.addUpdateRemoteCandidates#347: Update remote candidate for stream-5c9aa641.RTP: 192.168.1.103:57284/udp
2020-04-29 17:11:14.360 INFO: [80155] [confId=8db5e16358f611c0 gid=ff1f2b stats_id=Humberto-EGk componentId=1 conf_name=emeraldcityplaza451 ufrag=89svt1e73enih3 name=stream-5c9aa641 epId=5c9aa641 local_ufrag=89svt1e73enih3] Component.addUpdateRemoteCandidates#369: Not adding duplicate remote candidate: 192.168.1.103:57284/udp
2020-04-29 17:11:14.360 INFO: [80155] [confId=8db5e16358f611c0 epId=5c9aa641 gid=ff1f2b stats_id=Humberto-EGk conf_name=emeraldcityplaza451] Endpoint.describe#1226: Transport description:
AD:29:BD:62:05:89:21:B0:56:4C:24:B8:8C:8E:C9:1A:C8:D7:B6:A4:75:76:06:B2:E9:92:8C:83:F1:10:13:1B
2020-04-29 17:11:14.397 INFO: [80156] [confId=8db5e16358f611c0 gid=ff1f2b stats_id=Humberto-EGk conf_name=emeraldcityplaza451 ufrag=89svt1e73enih3 epId=5c9aa641 local_ufrag=89svt1e73enih3] ConnectivityCheckClient$PaceMaker.run#919**: Pair failed:** 10.0.0.63:10000/udp/host -> 192.168.1.103:57284/udp/host (stream-5c9aa641.RTP)
2020-04-29 17:11:14.397 INFO: [80157] [confId=8db5e16358f611c0 gid=ff1f2b stats_id=Humberto-EGk conf_name=emeraldcityplaza451 ufrag=89svt1e73enih3 epId=5c9aa641 local_ufrag=89svt1e73enih3] ConnectivityCheckClient$PaceMaker.run#919: Pair failed: 10.0.0.63:10000/udp/host -> 192.168.1.103:57284/udp/host (stream-5c9aa641.RTP)

2020-04-29 17:12:24.382 INFO: [80113] [confId=8db5e16358f611c0 gid=ff1f2b stats_id=Humberto-EGk componentId=1 conf_name=emeraldcityplaza451 ufrag=89svt1e73enih3 name=stream-5c9aa641 epId=5c9aa641 local_ufrag=89svt1e73enih3] MergingDatagramSocket.close#142: Closing.
2020-04-29 17:12:24.383 INFO: [80151] [confId=8db5e16358f611c0 gid=ff1f2b stats_id=Humberto-EGk componentId=1 conf_name=emeraldcityplaza451 ufrag=89svt1e73enih3 name=stream-5c9aa641 epId=5c9aa641 local_ufrag=89svt1e73enih3] MergingDatagramSocket$SocketContainer.runInReaderThread#770: Failed to receive: java.net.SocketException: Socket closed
2020-04-29 17:12:24.383 INFO: [80108] [confId=8db5e16358f611c0 epId=5c9aa641 local_ufrag=89svt1e73enih3 gid=ff1f2b stats_id=Humberto-EGk conf_name=emeraldcityplaza451] IceTransport.startReadingData#201: Socket closed, stopping reader
2020-04-29 17:12:24.384 INFO: [80108] [confId=8db5e16358f611c0 epId=5c9aa641 local_ufrag=89svt1e73enih3 gid=ff1f2b stats_id=Humberto-EGk conf_name=emeraldcityplaza451] IceTransport.startReadingData#213: No longer running, stopped reading packets

The intermittent problem - not something that can easily be solved in the best of times, and help forums are not an easy channel for advanced help.
Most intermittent problems point at hardware problems: network connectivity glitches, faulty hardware (webcam, mic…) but software is so complex it can simulate quite well hardware faults.

pairing errors can result of having uncommon network setups (more than one network card, Nat, vpns…) where the software tries to find pairs between inappropriate devices and log failures until announcing proudly that it has found the right device.
10.0.0.63:10000/udp/host → 192.168.1.103:57284
that’s 2 private IP addresses; it’s impossible to pair such addresses through the Internet.
All this gives not so interesting error messages.

Java exceptions are worse, most Java programs litter their logs with exceptions that most of the time mean about nothing; socket errors are often caused by people disconnecting without any care, such as terminating a session with a server by pulling the plug. Sometimes it’s the ISP that is doing the dirty job of pulling the plug for the connection.
In short I see nothing of interest in your log (although I may be wrong, sometimes the expert see the light where the uninitiated see only darkness)

Thanks @gpatel-fr for your diagnosis.

I have relooked at all logs and revisited all our ports and setup and everything seems to be in order setup wise, but we still have one-off issues.

Can we get some paid help using this forum. We are happy to get an expert on board and help us investigate the audio/video issues.

Interested parties can email me on ritesh@appycodes.com

Hi guys, just sharing some more info here with as much details that I think are relevant.

We are using Jitsi stable release
Running on Amazon EC2 t2.xlarge instance

Jicofo config - http://prntscr.com/sb6p8v
Prosody config - http://prntscr.com/sb6ski

Meet config - http://prntscr.com/sb84bi

We are also using token moderation - https://github.com/nvonahsen/jitsi-token-moderation-plugin

Sharing some logs captured at exact time of issues

JVB logs

AbstractEndpointMessageTransport.onClientEndpointMessage#219: Unable to find endpoint 39c8b1ee to send EndpointMessage

2020-05-04 08:16:17.309 WARNING: [38271] [confId=f240f2294ba2dd61 epId=86a97703 gid=ffc7dc stats_id=Humberto-EGk conf_name=emeraldcityplaza451] AbstractEndpointMessageTransport.onClientEndpointMessage#219: Unable to find endpoint 39c8b1ee to send EndpointMessage

2020-05-04 08:16:17.466 WARNING: [38265] [confId=f240f2294ba2dd61 epId=83f6acf2 gid=ffc7dc stats_id=Cole-1U6 conf_name=emeraldcityplaza451] AbstractEndpointMessageTransport.onClientEndpointMessage#219: Unable to find endpoint 39c8b1ee to send EndpointMessage

2020-05-04 08:16:18.287 INFO: [38243] [confId=f240f2294ba2dd61 epId=39c8b1ee local_ufrag=cmssj1e7fc3mbf gid=ffc7dc conf_name=emeraldcityplaza451 ufrag=cmssj1e7fc3mbf] Agent.gatherCandidates#662: Gathering candidates for component stream-39c8b1ee.RTP.

2020-05-04 08:16:18.288 INFO: [38243] [confId=f240f2294ba2dd61 epId=39c8b1ee gid=ffc7dc conf_name=emeraldcityplaza451] Endpoint.lambda$setTransportInfo$8#1043: Ignoring empty DtlsFingerprint extension:

2020-05-04 08:16:18.288 INFO: [38243] [confId=f240f2294ba2dd61 epId=39c8b1ee gid=ffc7dc conf_name=emeraldcityplaza451] Endpoint.describe#1226: Transport description:

C4:60:07:CF:FE:61:82:28:14:39:37:E3:97:DA:FE:CB:E8:A9:E3:0E:FF:AB:4A:FC:BC:A1:9D:10:21:F0:50:64

2020-05-04 08:16:19.726 INFO: [38243] [confId=f240f2294ba2dd61 epId=39c8b1ee gid=ffc7dc stats_id=Bernhard-2HE conf_name=emeraldcityplaza451] DtlsTransport.setSetupAttribute#175: The remote side is acting as DTLS server, we’ll act as client

2020-05-04 08:16:19.727 INFO: [38243] [confId=f240f2294ba2dd61 epId=39c8b1ee local_ufrag=cmssj1e7fc3mbf gid=ffc7dc stats_id=Bernhard-2HE conf_name=emeraldcityplaza451] IceTransport.startConnectivityEstablishment#182: Starting the Agent without remote candidates.

2020-05-04 08:16:19.727 INFO: [38243] [confId=f240f2294ba2dd61 gid=ffc7dc stats_id=Bernhard-2HE conf_name=emeraldcityplaza451 ufrag=cmssj1e7fc3mbf epId=39c8b1ee local_ufrag=cmssj1e7fc3mbf] Agent.startConnectivityEstablishment#753: Start ICE connectivity establishment.


2020-05-04 08:16:19.727 INFO: [38243] [confId=f240f2294ba2dd61 gid=ffc7dc stats_id=Bernhard-2HE conf_name=emeraldcityplaza451 ufrag=cmssj1e7fc3mbf epId=39c8b1ee local_ufrag=cmssj1e7fc3mbf] ConnectivityCheckClient.startChecks#142: Start connectivity checks.

2020-05-04 08:16:19.727 INFO: [38243] [confId=f240f2294ba2dd61 epId=39c8b1ee gid=ffc7dc stats_id=Bernhard-2HE conf_name=emeraldcityplaza451] Endpoint.describe#1226: Transport description:

C4:60:07:CF:FE:61:82:28:14:39:37:E3:97:DA:FE:CB:E8:A9:E3:0E:FF:AB:4A:FC:BC:A1:9D:10:21:F0:50:64

2020-05-04 08:16:19.731 INFO: [38243] [confId=f240f2294ba2dd61 gid=ffc7dc stats_id=Bernhard-2HE componentId=1 conf_name=emeraldcityplaza451 ufrag=cmssj1e7fc3mbf name=stream-39c8b1ee epId=39c8b1ee local_ufrag=cmssj1e7fc3mbf] Component.addUpdateRemoteCandidates#347: Update remote candidate for stream-39c8b1ee.RTP: 192.0.0.1:61083/udp

2020-05-04 08:16:19.731 INFO: [38243] [confId=f240f2294ba2dd61 gid=ffc7dc stats_id=Bernhard-2HE componentId=1 conf_name=emeraldcityplaza451 ufrag=cmssj1e7fc3mbf name=stream-39c8b1ee epId=39c8b1ee local_ufrag=cmssj1e7fc3mbf] Component.updateRemoteCandidates#440: new Pair added: 10.0.0.63:10000/udp/host -> 192.0.0.1:61083/udp/host (stream-39c8b1ee.RTP).

2020-05-04 08:16:19.731 INFO: [38243] [confId=f240f2294ba2dd61 gid=ffc7dc stats_id=Bernhard-2HE componentId=1 conf_name=emeraldcityplaza451 ufrag=cmssj1e7fc3mbf name=stream-39c8b1ee epId=39c8b1ee local_ufrag=cmssj1e7fc3mbf] Component.updateRemoteCandidates#440: new Pair added: 18.204.73.87:10000/udp/srflx -> 192.0.0.1:61083/udp/host (stream-39c8b1ee.RTP).

2020-05-04 08:16:19.731 INFO: [38243] [confId=f240f2294ba2dd61 epId=39c8b1ee gid=ffc7dc stats_id=Bernhard-2HE conf_name=emeraldcityplaza451] Endpoint.describe#1226: Transport description:

C4:60:07:CF:FE:61:82:28:14:39:37:E3:97:DA:FE:CB:E8:A9:E3:0E:FF:AB:4A:FC:BC:A1:9D:10:21:F0:50:64

2020-05-04 08:16:19.732 INFO: [38243] [confId=f240f2294ba2dd61 gid=ffc7dc stats_id=Bernhard-2HE componentId=1 conf_name=emeraldcityplaza451 ufrag=cmssj1e7fc3mbf name=stream-39c8b1ee epId=39c8b1ee local_ufrag=cmssj1e7fc3mbf] Component.addUpdateRemoteCandidates#347: Update remote candidate for stream-39c8b1ee.RTP: 192.0.0.1:61083/udp

2020-05-04 08:16:19.732 INFO: [38243] [confId=f240f2294ba2dd61 gid=ffc7dc stats_id=Bernhard-2HE componentId=1 conf_name=emeraldcityplaza451 ufrag=cmssj1e7fc3mbf name=stream-39c8b1ee epId=39c8b1ee local_ufrag=cmssj1e7fc3mbf] Component.addUpdateRemoteCandidates#369: Not adding duplicate remote candidate: 192.0.0.1:61083/udp

2020-05-04 08:16:19.732 INFO: [38243] [confId=f240f2294ba2dd61 epId=39c8b1ee gid=ffc7dc stats_id=Bernhard-2HE conf_name=emeraldcityplaza451] Endpoint.describe#1226: Transport description:

C4:60:07:CF:FE:61:82:28:14:39:37:E3:97:DA:FE:CB:E8:A9:E3:0E:FF:AB:4A:FC:BC:A1:9D:10:21:F0:50:64

2020-05-04 08:16:19.749 INFO: [38277] [confId=f240f2294ba2dd61 gid=ffc7dc stats_id=Bernhard-2HE conf_name=emeraldcityplaza451 ufrag=cmssj1e7fc3mbf epId=39c8b1ee local_ufrag=cmssj1e7fc3mbf] ConnectivityCheckClient$PaceMaker.run#919: Pair failed: 10.0.0.63:10000/udp/host -> 192.0.0.1:61083/udp/host (stream-39c8b1ee.RTP)


2020-05-04 08:31:59.053 INFO: [38271] [confId=f240f2294ba2dd61 epId=7993a3bf local_ufrag=a56nj1e7fcvtch gid=ffc7dc stats_id=Bernhard-2HE conf_name=emeraldcityplaza451] IceTransport.startReadingData#201: Socket closed, stopping reader

2020-05-04 08:31:59.053 INFO: [38243] [confId=f240f2294ba2dd61 epId=7993a3bf gid=ffc7dc stats_id=Bernhard-2HE conf_name=emeraldcityplaza451] Endpoint.expire#698: Expired.

2020-05-04 08:31:59.053 INFO: [38296] [confId=f240f2294ba2dd61 gid=ffc7dc stats_id=Bernhard-2HE componentId=1 conf_name=emeraldcityplaza451 ufrag=a56nj1e7fcvtch name=stream-7993a3bf epId=7993a3bf local_ufrag=a56nj1e7fcvtch] MergingDatagramSocket$SocketContainer.runInReaderThread#770: Failed to receive: java.net.SocketException: Socket closed

2020-05-04 08:31:59.053 INFO: [38271] [confId=f240f2294ba2dd61 epId=7993a3bf local_ufrag=a56nj1e7fcvtch gid=ffc7dc stats_id=Bernhard-2HE conf_name=emeraldcityplaza451] IceTransport.startReadingData#213: No longer running, stopped reading packets


2020-05-04 08:33:52.565 INFO: [38274] [confId=f240f2294ba2dd61 epId=ce21a0b9 gid=ffc7dc stats_id=Humberto-EGk conf_name=emeraldcityplaza451] TlsClientImpl.notifyAlertReceived#211: close_notify received, connection closing

2020-05-04 08:33:52.582 INFO: [38243] [confId=f240f2294ba2dd61 epId=ce21a0b9 gid=ffc7dc stats_id=Humberto-EGk conf_name=emeraldcityplaza451] AbstractEndpoint.expire#301: Expiring.

2020-05-04 08:33:52.582 INFO: [38271] [confId=f240f2294ba2dd61 gid=ffc7dc conf_name=emeraldcityplaza451] Conference.dominantSpeakerChanged#446: ds_change ds_id=83f6acf2

2020-05-04 08:33:52.583 INFO: [38243] [confId=f240f2294ba2dd61 gid=ffc7dc stats_id=Humberto-EGk componentId=1 conf_name=emeraldcityplaza451 ufrag=18hpc1e7fchjto name=stream-ce21a0b9 epId=ce21a0b9 local_ufrag=18hpc1e7fchjto] MergingDatagramSocket.close#142: Closing.

2020-05-04 08:33:52.584 INFO: [38274] [confId=f240f2294ba2dd61 epId=ce21a0b9 local_ufrag=18hpc1e7fchjto gid=ffc7dc stats_id=Humberto-EGk conf_name=emeraldcityplaza451] IceTransport.startReadingData#201: Socket closed, stopping reader

2020-05-04 08:33:52.584 INFO: [38274] [confId=f240f2294ba2dd61 epId=ce21a0b9 local_ufrag=18hpc1e7fchjto gid=ffc7dc stats_id=Humberto-EGk conf_name=emeraldcityplaza451] IceTransport.startReadingData#213: No longer running, stopped reading packets

2020-05-04 08:33:52.584 INFO: [38286] [confId=f240f2294ba2dd61 gid=ffc7dc stats_id=Humberto-EGk componentId=1 conf_name=emeraldcityplaza451 ufrag=18hpc1e7fchjto name=stream-ce21a0b9 epId=ce21a0b9 local_ufrag=18hpc1e7fchjto] MergingDatagramSocket$SocketContainer.runInReaderThread#770: Failed to receive: java.net.SocketException: Socket closed

2020-05-04 08:33:52.584 INFO: [38243] [confId=f240f2294ba2dd61 epId=ce21a0b9 gid=ffc7dc stats_id=Humberto-EGk conf_name=emeraldcityplaza451] Endpoint.expire#698: Expired.

Jicofo Logs

Jicofo 2020-05-04 08:14:10.123 INFO: [30] org.jitsi.protocol.xmpp.AbstractOperationSetJingle.sendAddSourceIQ().478 Notify add SSRC emeraldcityplaza451[at]conference.meeting.hubculture.com/83f6acf2 SID: 26kni18ksrr76 Sources{ video: [ssrc=110277159 ssrc=1705339587 ssrc=1999575559 ssrc=2390301475 ssrc=325308379 ssrc=3092442770 ] audio: [ssrc=3286016229 ] }[at]2132169573 source_Groups{ video:[ SourceGroup(FID)[ ssrc=110277159 ssrc=1705339587 ]SourceGroup(FID)[ ssrc=1999575559 ssrc=325308379 ]SourceGroup(FID)[ ssrc=2390301475 ssrc=3092442770 ]SourceGroup(SIM)[ ssrc=110277159 ssrc=1999575559 ssrc=2390301475 ] ] }[at]2083839999
Jicofo 2020-05-04 08:16:09.450 INFO: [30] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Chat room event ChatRoomMemberPresenceChangeEvent[type=MemberLeft sourceRoom=org.jitsi.impl.protocol.xmpp.ChatRoomImpl[at]7ff7bbee member=ChatMember[emeraldcityplaza451[at]conference.meeting.hubculture.com/2d4db538, jid: 2d4db538-18ac-4693-8cbe-f7495775d176[at]guest.meeting.hubculture.com/1655ae9d-daeb-4e5e-b019-2d06f904cba0][at]236948027]
Jicofo 2020-05-04 08:16:09.451 INFO: [30] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Member emeraldcityplaza451[at]conference.meeting.hubculture.com/2d4db538 is leaving
Jicofo 2020-05-04 08:16:09.451 INFO: [30] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Terminating: emeraldcityplaza451[at]conference.meeting.hubculture.com/2d4db538
Jicofo 2020-05-04 08:16:09.451 INFO: [30] org.jitsi.protocol.xmpp.AbstractOperationSetJingle.terminateSession().620 Terminate session: emeraldcityplaza451[at]conference.meeting.hubculture.com/2d4db538
Jicofo 2020-05-04 08:16:09.451 INFO: [30] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Removing emeraldcityplaza451[at]conference.meeting.hubculture.com/2d4db538 sources Sources{ video: [ssrc=110277159 ssrc=1705339587 ssrc=1999575559 ssrc=2390301475 ssrc=325308379 ssrc=3092442770 ] audio: [ssrc=3286016229 ] }[at]243846160
Jicofo 2020-05-04 08:16:09.451 INFO: [30] org.jitsi.protocol.xmpp.AbstractOperationSetJingle.sendRemoveSourceIQ().581 Notify remove SSRC emeraldcityplaza451[at]conference.meeting.hubculture.com/56592597 SID: 1qh1uum10i0ss Sources{ video: [ssrc=110277159 ssrc=1705339587 ssrc=1999575559 ssrc=2390301475 ssrc=325308379 ssrc=3092442770 ] audio: [ssrc=3286016229 ] }[at]243846160 source_Groups{ video:[ SourceGroup(FID)[ ssrc=110277159 ssrc=1705339587 ]SourceGroup(FID)[ ssrc=1999575559 ssrc=325308379 ]SourceGroup(FID)[ ssrc=2390301475 ssrc=3092442770 ]SourceGroup(SIM)[ ssrc=110277159 ssrc=1999575559 ssrc=2390301475 ] ] }[at]1696951215
Jicofo 2020-05-04 08:16:09.451 INFO: [30] org.jitsi.protocol.xmpp.AbstractOperationSetJingle.sendRemoveSourceIQ().581 Notify remove SSRC emeraldcityplaza451[at]conference.meeting.hubculture.com/86a97703 SID: 2nk7t9llicj4d Sources{ video: [ssrc=110277159 ssrc=1705339587 ssrc=1999575559 ssrc=2390301475 ssrc=325308379 ssrc=3092442770 ] audio: [ssrc=3286016229 ] }[at]243846160 source_Groups{ video:[ SourceGroup(FID)[ ssrc=110277159 ssrc=1705339587 ]SourceGroup(FID)[ ssrc=1999575559 ssrc=325308379 ]SourceGroup(FID)[ ssrc=2390301475 ssrc=3092442770 ]SourceGroup(SIM)[ ssrc=110277159 ssrc=1999575559 ssrc=2390301475 ] ] }[at]1696951215
Jicofo 2020-05-04 08:16:09.452 INFO: [30] org.jitsi.protocol.xmpp.AbstractOperationSetJingle.sendRemoveSourceIQ().581 Notify remove SSRC emeraldcityplaza451[at]conference.meeting.hubculture.com/83f6acf2 SID: 26kni18ksrr76 Sources{ video: [ssrc=110277159 ssrc=1705339587 ssrc=1999575559 ssrc=2390301475 ssrc=325308379 ssrc=3092442770 ] audio: [ssrc=3286016229 ] }[at]243846160 source_Groups{ video:[ SourceGroup(FID)[ ssrc=110277159 ssrc=1705339587 ]SourceGroup(FID)[ ssrc=1999575559 ssrc=325308379 ]SourceGroup(FID)[ ssrc=2390301475 ssrc=3092442770 ]SourceGroup(SIM)[ ssrc=110277159 ssrc=1999575559 ssrc=2390301475 ] ] }[at]1696951215
Jicofo 2020-05-04 08:16:09.452 INFO: [30] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Region info, conference=ffc7dc octo_enabled= false: [[null, null, null, null]]
Jicofo 2020-05-04 08:16:09.452 INFO: [30] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Expiring channels for: emeraldcityplaza451[at]conference.meeting.hubculture.com/2d4db538 on: Bridge[jid=jvbbrewery[at]internal.auth.meeting.hubculture.com/331734ea-2f8d-485e-913c-2f37a6e01db6, relayId=null, region=null, stress=0.02]
Jicofo 2020-05-04 08:16:09.452 INFO: [30] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Removed participant: true, emeraldcityplaza451[at]conference.meeting.hubculture.com/2d4db538
Jicofo 2020-05-04 08:16:16.592 INFO: [58] org.jitsi.jicofo.xmpp.FocusComponent.handleConferenceIq().401 Focus request for room: emeraldcityplaza451[at]conference.meeting.hubculture.com
Jicofo 2020-05-04 08:16:16.592 INFO: [58] org.jitsi.jicofo.auth.AbstractAuthAuthority.log() Authenticated jid: 39c8b1ee-11aa-4fc7-a36a-1ee2fc2a4392[at]guest.meeting.hubculture.com/667bdacf-c4c3-485f-97a8-dd658fde20a2 with session: AuthSession[ID=hubmeetings[at]meeting.hubculture.com, JID=39c8b1ee-11aa-4fc7-a36a-1ee2fc2a4392[at]guest.meeting.hubculture.com/667bdacf-c4c3-485f-97a8-dd658fde20a2, SID=3e7403d6-c1c3-4ebe-8915-cae00fe912d6, MUID=75e0f3cf8459f1bb2635316b841b6fdb, LIFE_TM_SEC=129, R=emeraldcityplaza[at]conference.meeting.hubculture.com][at]1164071342
Jicofo 2020-05-04 08:16:16.593 INFO: [58] org.jitsi.jicofo.auth.AbstractAuthAuthority.log() Jid 39c8b1ee-11aa-4fc7-a36a-1ee2fc2a4392[at]guest.meeting.hubculture.com/667bdacf-c4c3-485f-97a8-dd658fde20a2 authenticated as: hubmeetings[at]meeting.hubculture.com
Jicofo 2020-05-04 08:16:17.180 INFO: [30] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Chat room event ChatRoomMemberPresenceChangeEvent[type=MemberJoined sourceRoom=org.jitsi.impl.protocol.xmpp.ChatRoomImpl[at]7ff7bbee member=ChatMember[emeraldcityplaza451[at]conference.meeting.hubculture.com/39c8b1ee, jid: null][at]677740821]
Jicofo 2020-05-04 08:16:17.182 INFO: [30] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Member emeraldcityplaza451[at]conference.meeting.hubculture.com/39c8b1ee joined.
Jicofo 2020-05-04 08:16:17.182 INFO: [30] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Added participant jid= emeraldcityplaza451[at]conference.meeting.hubculture.com/39c8b1ee, bridge=jvbbrewery[at]internal.auth.meeting.hubculture.com/331734ea-2f8d-485e-913c-2f37a6e01db6
Jicofo 2020-05-04 08:16:17.182 INFO: [30] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Region info, conference=ffc7dc octo_enabled= false: [[null, null, null, null, null]]
Jicofo 2020-05-04 08:16:17.182 INFO: [103] org.jitsi.jicofo.discovery.DiscoveryUtil.discoverParticipantFeatures().148 Doing feature discovery for emeraldcityplaza451[at]conference.meeting.hubculture.com/39c8b1ee
Jicofo 2020-05-04 08:16:18.284 INFO: [103] org.jitsi.jicofo.discovery.DiscoveryUtil.discoverParticipantFeatures().169 Successfully discovered features for emeraldcityplaza451[at]conference.meeting.hubculture.com/39c8b1ee
Jicofo 2020-05-04 08:16:18.284 INFO: [103] org.jitsi.jicofo.AbstractChannelAllocator.log() Using jvbbrewery[at]internal.auth.meeting.hubculture.com/331734ea-2f8d-485e-913c-2f37a6e01db6 to allocate channels for: Participant[emeraldcityplaza451[at]conference.meeting.hubculture.com/39c8b1ee][at]1237548946
Jicofo 2020-05-04 08:16:18.291 INFO: [103] org.jitsi.jicofo.ParticipantChannelAllocator.log() Sending session-initiate to: emeraldcityplaza451[at]conference.meeting.hubculture.com/39c8b1ee
Jicofo 2020-05-04 08:16:19.721 INFO: [30] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Received session-accept from emeraldcityplaza451[at]conference.meeting.hubculture.com/39c8b1ee with accepted sources:Sources{ video: [ssrc=3823678197 ssrc=3852618773 ssrc=495305911 ssrc=3014916530 ssrc=2959334436 ssrc=2208920279 ] audio: [ssrc=613856026 ] }[at]1920231617
Jicofo 2020-05-04 08:16:19.721 INFO: [30] org.jitsi.protocol.xmpp.AbstractOperationSetJingle.sendAddSourceIQ().478 Notify add SSRC emeraldcityplaza451[at]conference.meeting.hubculture.com/56592597 SID: 1qh1uum10i0ss Sources{ video: [ssrc=3823678197 ssrc=3852618773 ssrc=495305911 ssrc=3014916530 ssrc=2959334436 ssrc=2208920279 ] audio: [ssrc=613856026 ] }[at]978637523 source_Groups{ video:[ SourceGroup(FID)[ ssrc=3823678197 ssrc=3852618773 ]SourceGroup(FID)[ ssrc=495305911 ssrc=2959334436 ]SourceGroup(FID)[ ssrc=3014916530 ssrc=2208920279 ]SourceGroup(SIM)[ ssrc=3823678197 ssrc=495305911 ssrc=3014916530 ] ] }[at]1961016869
Jicofo 2020-05-04 08:16:19.722 INFO: [30] org.jitsi.protocol.xmpp.AbstractOperationSetJingle.sendAddSourceIQ().478 Notify add SSRC emeraldcityplaza451[at]conference.meeting.hubculture.com/86a97703 SID: 2nk7t9llicj4d Sources{ video: [ssrc=3823678197 ssrc=3852618773 ssrc=495305911 ssrc=3014916530 ssrc=2959334436 ssrc=2208920279 ] audio: [ssrc=613856026 ] }[at]978637523 source_Groups{ video:[ SourceGroup(FID)[ ssrc=3823678197 ssrc=3852618773 ]SourceGroup(FID)[ ssrc=495305911 ssrc=2959334436 ]SourceGroup(FID)[ ssrc=3014916530 ssrc=2208920279 ]SourceGroup(SIM)[ ssrc=3823678197 ssrc=495305911 ssrc=3014916530 ] ] }[at]1961016869
Jicofo 2020-05-04 08:16:19.722 INFO: [30] org.jitsi.protocol.xmpp.AbstractOperationSetJingle.sendAddSourceIQ().478 Notify add SSRC emeraldcityplaza451[at]conference.meeting.hubculture.com/83f6acf2 SID: 26kni18ksrr76 Sources{ video: [ssrc=3823678197 ssrc=3852618773 ssrc=495305911 ssrc=3014916530 ssrc=2959334436 ssrc=2208920279 ] audio: [ssrc=613856026 ] }[at]978637523 source_Groups{ video:[ SourceGroup(FID)[ ssrc=3823678197 ssrc=3852618773 ]SourceGroup(FID)[ ssrc=495305911 ssrc=2959334436 ]SourceGroup(FID)[ ssrc=3014916530 ssrc=2208920279 ]SourceGroup(SIM)[ ssrc=3823678197 ssrc=495305911 ssrc=3014916530 ] ] }[at]1961016869
Jicofo 2020-05-04 08:23:53.598 INFO: [69] org.jitsi.jicofo.xmpp.FocusComponent.handleConferenceIq().401 Focus request for room: emeraldcityplaza451[at]conference.meeting.hubculture.com