User1 joins the meeting fine

User1 joins the meeting fine, but the whole thing crashes both clients almost immediately.

And my Android Tablet can’t even connect…

All I see in the jvb.log is:

2020-04-03 02:03:25.332 INFO: [17] Videobridge.createConference#326: create_conf, id=a1489329cf64e103 gid=null logging=false
2020-04-03 02:03:25.338 INFO: [17] Health.doRun#294: Performed a successful health check in 6ms. Sticky failure: false
2020-04-03 02:03:29.214 INFO: [21] [hostname=localhost id=shard] MucClient.lambda$getConnectAndLoginCallable$7#648: Logging in.
2020-04-03 02:03:29.215 SEVERE: [21] RetryStrategy$TaskRunner.run#198: org.jivesoftware.smack.sasl.SASLErrorException: SASLError using SCRAM-SHA-1: not-authorized
org.jivesoftware.smack.sasl.SASLErrorException: SASLError using SCRAM-SHA-1: not-authorized
        at org.jivesoftware.smack.SASLAuthentication.authenticationFailed(SASLAuthentication.java:292)
        at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.parsePackets(XMPPTCPConnection.java:1100)
        at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.access$300(XMPPTCPConnection.java:1000)
        at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader$1.run(XMPPTCPConnection.java:1016)
        at java.lang.Thread.run(Thread.java:748)

What am I looking for to troubleshoot these issues? I’m so tired…

Same problem
I had a working installation - but after the latest ‘apt upgrade’ all my mod’s was removed, I was back to out-of-the-box jitsi-meet.
And now I also experience users not been able to connect - first user works fine, but when next user joins both screens crash.
Any ideas?

Here’s what’s been logged while experiencing this.
You’ll see, that first user is ok (2c5434ec joined)
Second user joins (fb7ef34f joined.) - and then the error:
Failed to select initial bridge for participantRegion=null
Can not invite participant – no bridge available.
This error comes twice - and then it logs that both users left the room…

Jicofo 2020-04-03 08:19:20.316 INFO: [73] org.jitsi.jicofo.xmpp.FocusComponent.handleConferenceIq().401 Focus request for room: box@conference.meet.xxx.com
Jicofo 2020-04-03 08:19:20.323 INFO: [73] org.jitsi.jicofo.FocusManager.log() Created new focus for box@conference.meet.xxx.com@auth.meet.xxx.com. Conference count 1,options:
Jicofo 2020-04-03 08:19:20.324 INFO: [73] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Lip-sync enabled in box@conference.meet.xxx.com
Jicofo 2020-04-03 08:19:20.324 INFO: [73] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Joining the room: box@conference.meet.xxx.com
Jicofo 2020-04-03 08:19:20.428 INFO: [27] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Chat room event ChatRoomMemberPresenceChangeEvent[type=MemberJoined sourceRoom=org.jitsi.impl.protocol.xmpp.ChatRoomImpl@144a7772 member=ChatMember[box@conference.meet.xxx.com/2c5434ec, jid: null]@1248158287]
Jicofo 2020-04-03 08:19:20.431 INFO: [27] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Granted owner to box@conference.meet.xxx.com/2c5434ec
Jicofo 2020-04-03 08:19:20.432 INFO: [27] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Member box@conference.meet.xxx.com/2c5434ec joined.
Jicofo 2020-04-03 08:20:01.795 INFO: [61] org.jitsi.jicofo.xmpp.FocusComponent.handleConferenceIq().401 Focus request for room: box@conference.meet.xxx.com
Jicofo 2020-04-03 08:20:01.980 INFO: [27] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Chat room event ChatRoomMemberPresenceChangeEvent[type=MemberJoined sourceRoom=org.jitsi.impl.protocol.xmpp.ChatRoomImpl@144a7772 member=ChatMember[box@conference.meet.xxx.com/fb7ef34f, jid: null]@455351529]
Jicofo 2020-04-03 08:20:01.980 INFO: [27] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Member box@conference.meet.xxx.com/fb7ef34f joined.
Jicofo 2020-04-03 08:20:01.984 WARNING: [27] org.jitsi.jicofo.bridge.BridgeSelectionStrategy.log() Failed to select initial bridge for participantRegion=null
Jicofo 2020-04-03 08:20:01.984 SEVERE: [27] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Can not invite participant – no bridge available.
Jicofo 2020-04-03 08:20:01.984 WARNING: [27] org.jitsi.jicofo.bridge.BridgeSelectionStrategy.log() Failed to select initial bridge for participantRegion=null
Jicofo 2020-04-03 08:20:01.984 SEVERE: [27] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Can not invite participant – no bridge available.
Jicofo 2020-04-03 08:20:02.258 INFO: [27] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Chat room event ChatRoomMemberPresenceChangeEvent[type=MemberLeft sourceRoom=org.jitsi.impl.protocol.xmpp.ChatRoomImpl@144a7772 member=ChatMember[box@conference.meet.xxx.com/2c5434ec, jid: 2c5434ec-7ccd-40d7-9351-e7580db507cc@meet.xxx.com/5f17f132-9f0d-4e03-b70d-2b2989f84e67]@1248158287]
Jicofo 2020-04-03 08:20:02.258 INFO: [27] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Owner has left the room !
Jicofo 2020-04-03 08:20:02.260 INFO: [27] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Granted owner to box@conference.meet.xxx.com/fb7ef34f
Jicofo 2020-04-03 08:20:02.260 INFO: [27] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Member box@conference.meet.xxx.com/2c5434ec is leaving
Jicofo 2020-04-03 08:20:02.261 INFO: [27] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Removed participant: true, box@conference.meet.xxx.com/2c5434ec
Jicofo 2020-04-03 08:20:02.495 INFO: [27] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Chat room event ChatRoomMemberPresenceChangeEvent[type=MemberLeft sourceRoom=org.jitsi.impl.protocol.xmpp.ChatRoomImpl@144a7772 member=ChatMember[box@conference.meet.xxx.com/fb7ef34f, jid: fb7ef34f-7b13-4da1-aed8-a33cf44f5365@meet.xxx.com/23d52fbe-5dea-4d22-9e72-c020c45efdf7]@455351529]
Jicofo 2020-04-03 08:20:02.495 INFO: [27] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Owner has left the room !
Jicofo 2020-04-03 08:20:02.495 INFO: [27] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Member box@conference.meet.xxx.com/fb7ef34f is leaving
Jicofo 2020-04-03 08:20:02.495 INFO: [27] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Removed participant: true, box@conference.meet.xxx.com/fb7ef34f
Jicofo 2020-04-03 08:20:02.498 INFO: [27] org.jitsi.jicofo.FocusManager.log() Disposed conference for room: box@conference.meet.xxx.com conference count: 0