Unable to access jitsi. Error keep reconnecting

Did you check on which address is prosody listening for that port?

where can i check that ? sorry

# netstat -an | grep 5347
tcp        0      0 0.0.0.0:5347            0.0.0.0:*               LISTEN
tcp        0      0 127.0.0.1:5347          127.0.0.1:25946         ESTABLISHED

Mine is listening on all interfaces, as I need it that way for testing.

no port open for that particular prt “5347”

Is your prosody running?

no, error

Mar 31 06:25:01 jitsi systemd[1]: Reloading LSB: Prosody XMPP Server.
Mar 31 06:25:01 jitsi prosody[64061]: * Reloading Prosody XMPP Server prosody
Mar 31 06:25:01 jitsi prosody[64061]: …done.
Mar 31 06:25:01 jitsi systemd[1]: Reloaded LSB: Prosody XMPP Server.
Mar 31 06:25:02 jitsi prosody[1142]: general: There was an error parsing the configuration file: Error loading included /etc/prosody/conf.d/localhost.cfg.lua: /etc/pros
Apr 08 06:25:01 jitsi systemd[1]: Reloading LSB: Prosody XMPP Server.
Apr 08 06:25:01 jitsi prosody[36606]: * Reloading Prosody XMPP Server prosody
Apr 08 06:25:01 jitsi prosody[36606]: …done.
Apr 08 06:25:01 jitsi systemd[1]: Reloaded LSB: Prosody XMPP Server.
Apr 08 06:25:02 jitsi prosody[1142]: general: There was an error parsing the configuration file: Error loading included /etc/prosody/conf.d/localhost.cfg.lua: /etc/pros

There is this error multiple times.

Probably you had configured your deployment as localhost and as prosody already have this virtual host and it fails.

You need to configure your deployment with a DNS which you will use to access your deployment. With DNS you can install and Let’s encrypt certificates and you can use mobile apps, otherwise no certs and no mobile.

i already have domain ,where can i need to change the setting

It is easier to purge packages and start all over again.

means to reinstall it again right

Yes, this is for sure working. You can reconfigure, but I do not guarantee everything will work … manually there are many things to be done, prosody, jvb, jicofo, jitsi-meet, certificates, certificates for prosody … many things can go wrong.

since need to purge. what command to purge all JITSI apps

check https://jitsi.org/qi at the bottom.

ok. success reinstall. now got issue if 3 people participate, no audio and video show. only for the main show Audio and video

Have you read the advanced section about ports, port forwarding and setting up public & private addresses in jvb?

are u means this

Advanced configuration

If installation is on a machine behind NAT further configuration of jitsi-videobridge is needed in order for it to be accessible. Provided that all required ports are routed (forwarded) to the machine that it runs on. By default these ports are (TCP/443 or TCP/4443 and UDP 10000). The following extra lines need to be added the file /etc/jitsi/videobridge/sip-communicator.properties :

org.ice4j.ice.harvest.NAT_HARVESTER_LOCAL_ADDRESS=<Local.IP.Address>
org.ice4j.ice.harvest.NAT_HARVESTER_PUBLIC_ADDRESS=<Public.IP.Address>

Yes exactly. When the bridge does not now its publi ip address it advertises only its internal address and Internet clients cannot reach jvb and send media, even if bridge advertises correct ip address firewall and port forwarding needs to be setup so the traffic from the external address reaches the bridge.
In all the scenarios described above the result is no audio & video.

i already setting this with my internal and public address. but still problem when 3 participate connect jitsi.

This is normally network issue, not forwarded ports or some firewall stopping traffic somewhere. You can open chrome://webrtc-internals, then open 3 tabs and check in webrtc-internals in the PeerConnection tabs for the bridge connection there is a setRemoteDescription, there in the sdp you can see what addresses jvb advertises, if you see its public and private address, then jvb advertises correct addresses and its the clients that cannot access jvb and cannot send media to it, then check port-forwarding and firewalls.

hi bro,

i successful install Jitsi.

but i have to ask regarding, jtisi have update every month right. How to upgrade existing jitsi? its broke my existing jitsi have i installed.??