Transcriber keeps on display "Fellow Jitser" on the screen

ISW118 · December 8, 2022, 2:21pm

I have updated my Jitsi and Jigasi today with the using apt command in Unbuntu 20.
When I start the Transcriber, it keeps on pring “Fellow Jister” on the screen.
With th old release it was working fine.
Attaching the screenshot of the same.

damencho · December 8, 2022, 5:37pm

Is your transcriber authenticating with a username and password to the hidden domain that is set in config.js?

ISW118 · December 8, 2022, 5:40pm

I haven’t configured any authentication.

damencho · December 8, 2022, 6:09pm

You need to make sure the transcriber is authenticated and uses the hidden domain.

ISW118 · December 8, 2022, 6:10pm

Can you please help me out with any document.

damencho · December 8, 2022, 6:18pm

Here is the configuration:

github.com

jitsi/jigasi/blob/0610da4d806b4f42a4ecc93e1735ab99a5887324/jigasi-home/sip-communicator.properties#L157


      
          # Or you can use bosh for the connection establishment by specifing the URL to use.
          # org.jitsi.jigasi.xmpp.acc.BOSH_URL_PATTERN=https://server.com/http-bind?room={roomName}
          
          
#Used when outgoing calls are used in multidomain environment, used to detect subdomains
          #org.jitsi.jigasi.xmpp.acc.DOMAIN_BASE=<<DOMAIN_BASE>>
          #org.jitsi.jigasi.xmpp.acc.BOSH_URL_PATTERN=https://{host}{subdomain}/http-bind?room={roomName}
          
          
# can be enabled to disable audio mixing and use translator, jigasi will act as jvb, just forward every ssrc stream it receives.
          #org.jitsi.jigasi.xmpp.acc.USE_TRANSLATOR_IN_CONFERENCE=true
          
          
# If you want jigasi to perform authenticated login instead of anonymous login
          # to the XMPP server, you can set the following properties.
          # org.jitsi.jigasi.xmpp.acc.USER_ID=SOME_USER@SOME_DOMAIN
          # org.jitsi.jigasi.xmpp.acc.PASS=SOME_PASS
          # org.jitsi.jigasi.xmpp.acc.ANONYMOUS_AUTH=false
          
          
# To fix SSL/TLS required by client but not supported by server
          #org.jitsi.jigasi.xmpp.acc.ALLOW_NON_SECURE=true
          
          
# If you want to disconnect jigasi calls automatically when all web users have
          # left, you can set the following property to false.

The hidden domain stuff and user creation you can get from jibri docs:

Start from "Create the recorder virtual host "
and this part GitHub - jitsi/jibri: Jitsi BRoadcasting Infrastructure

ISW118 · December 8, 2022, 6:52pm

I have added hiddendomain in /etc/jitsi/meet/yourdomain-config.js, with my server details
hiddenDomain: ‘recorder.yourdomain.com’,
Created a user using prosody
Added the details in SIP communicator.properties.
org.jitsi.jigasi.xmpp.acc.USER_ID=SOME_USER@SOME_DOMAIN
org.jitsi.jigasi.xmpp.acc.PASS=SOME_PASS
org.jitsi.jigasi.xmpp.acc.ANONYMOUS_AUTH=false

Still I have the same issue. Attached the log files
jicofo.log (19.5 KB)
jigasi.log (44.0 KB)
jvb.log (43.0 KB)
prosody.log (173.5 KB)

damencho · December 8, 2022, 6:53pm

Do you still see the participant?

ISW118 · December 8, 2022, 6:54pm

Yes. I can see transcriber and myself in the meet.

damencho · December 8, 2022, 6:57pm

You should not see it. Means your settings are not applied.

ISW118 · December 8, 2022, 7:00pm

I have rebooted the machine, not sure why the changes are not applied.
Does the below setting cause any issue
org.jitsi.jigasi.xmpp.acc.ALLOW_NON_SECURE=true

damencho · December 8, 2022, 7:03pm

I don’t think so.
You will see in prosody logs when jigasi authenticates with the provided username and password.

Is this org.jitsi.jigasi.xmpp.acc.USER_ID=SOME_USER@SOME_DOMAIN
org.jitsi.jigasi.xmpp.acc.USER_ID=SOME_USER@recorder.yourdomain.com?
Have you added the virtualhost recorder.yourdomain.com in prosody config?

ISW118 · December 8, 2022, 7:19pm

I have configured the virtualhost in prosody config file.
But still running into the same issue.
jicofo.log (19.2 KB)
jigasi.log (44.8 KB)
jvb.log (42.3 KB)
prosody.log (12.7 KB)

damencho · December 8, 2022, 7:43pm

You can see it yourself jigasi is connecting anonymously. No idea why it doesn’t read /etc/jitsi/jigasi/sip-communicator.properties file. Did you do the changes there?

ISW118 · December 8, 2022, 7:48pm

I have attached the screenshot.

Also, the installtion was working fine till today, I ran into issues once I have updated the Jitsi/ Jigasi packges.

damencho · December 8, 2022, 7:52pm

But you are not using the hidden domain for jigasi user?

Omar_Rodriguez · January 10, 2023, 1:35am

+1, I get the same with JITSI Docker @saghul using the last stable tou have realeased (-stable-8138-1). It was working with -stable-7439-2