Tiling not working in a narrow and tall window

I use a tall narrow monitor. Until recently 12 participants would tile correctly in a tall narrow window. Now only 2 or 4 tile in such a window. Tiling still works correctly in a wide window. Also, In tile mode, pictures do not miniaturize correctly. They get narrower but do not stay in proportion (tall narrow picture results).

Is this on meet.jit.si or on a private server?

Actually, it is on 8x8 Meet, but when I asked them about it, they did not seem able to understand what I was saying. I presume that developments you guys make are passed on to them, so I thought I would ask here. I used jit.si for a while, but need a fixed address, so subscribed to 8x8.

I don’t work for the company, but I’m wondering if this might solve your problem: try setting the following property in config.js:

disableTileEnlargement: false,

Thanks for the suggestion. I was not able to find config.js, however.
Where is it located in Windows 10?

Oh, this is a setting on the server. If you don’t have access to the server, you can also pass it as a URL param. For example:

Of course, you change “MeetingName” to the name of your meeting.