The Lollipop version of Jitsi

I am developing a conference solution using Jitsi. It will be deployed on to the Amazon Fire HD 10 tablets, version 7. The tablet is based on Android Lollipop. After I installed the Jitsi 20.3.2 app and started a meeting. The audio worked faultlessly. For the video, the other participants saw me but I couldn’t see the other participants. Using the Web based version, the other participants couldn’t even see me.
Other ideas or solution would be greatly appreciated. Thank you in advance!

Hey there!

Unfortunately you are in a very tricky situation. We stopped supporting Lollipop a few years ago, which means you are stuck in an old version of the mobile app. Such old app versions are no longer fully compatible with the new backend changes that happened since, so there is no way (without significant effort) to make it work.

We don’t have the resources (or inclination really TBH) to support Lollipop any longer.

Thank you so much for the quick reply!