Stuck in "Obtaining Session-Id" after enabled Authentication

Hello,
I did a fresh install on Ubuntu 20.04.1 LTS. I enabled authentication following user guide but if I try to create a new room authentication happens but I remian stucked with “Obtaining Session-Id” message.

Any help please ?
Davide

By authentication, do you mean secure domain?

Are you accessing via ip or domain name?

Hello,
Yes I mean secure domain. I followed the guide Secure Domain setup · Jitsi Meet Handbook.

Without the secure domain enabled I have non issues.

Thanks,
Davide

Ok. Attach prosody cfg file. Hope you have created user in prosody and using correct password.

See any errors in prosody log?

Here’s my prosody cfg file:
I only modified strings in bold.
The log shows:
Jun 01 09:53:01 portmanager error Error binding encrypted port for https: No certificate present in SSL/TLS configuration for https port 5281

VirtualHost “meet.lenfiber.it”
– enabled = false – Remove this line to enable this host
authentication = "internal_hashed"
– Properties below are modified by jitsi-meet-tokens package config
– and authentication above is switched to “token”
–app_id=“example_app_id”
–app_secret=“example_app_secret”
– Assign this host a certificate for TLS, otherwise it would use the one
– set in the global section (if any).
– Note that old-style SSL on port 5223 only supports one certificate, and will always
– use the global one.
ssl = {
key = “/etc/prosody/certs/meet.lenfiber.it.key”;
certificate = “/etc/prosody/certs/meet.lenfiber.it.crt”;
}
speakerstats_component = “speakerstats.meet.lenfiber.it”
conference_duration_component = “conferenceduration.meet.lenfiber.it”
– we need bosh
modules_enabled = {
“bosh”;
“pubsub”;
“ping”; – Enable mod_ping
“speakerstats”;
“external_services”;
“conference_duration”;
“muc_lobby_rooms”;
}
c2s_require_encryption = false
lobby_muc = “lobby.meet.lenfiber.it”
main_muc = “conference.meet.lenfiber.it”
– muc_lobby_whitelist = { “recorder.meet.lenfiber.it” } – Here we can whitelist jibri to enter lobby enabled rooms

VirtualHost "guest.meet.lenfiber.it"
authentication = "anonymous"
c2s_require_encryption = false

icofo.log shows these logs during the stuck:

ConferenceIqHandler.handleConferenceIq#56: Focus request for room: test2@conference.meet.lenfiber.it

@davide.ambrosi Did you find the solution to the problem?