Sometimes Chromeusers can't hear other participants

Hi,

we’ve have an audioproblem on client side, but no idea how to fix it.

Some Participants can’t here others, if they refresh the window everything works fine.

In the BrowserConsole, we see the following error.

Logger.js:154 2021-09-07T07:31:44.504Z [modules/RTC/TraceablePeerConnection.js] : TPC[id=1,type=JVB] ignored remote 'stream added' event for non-user stream[id=mixedmslabel] Logger.js:154 2021-09-07T07:31:44.504Z [modules/RTC/TraceablePeerConnection.js] : TPC[id=1,type=JVB] adding remote track for stream[id=aa44f418-ea11-45d5-a479-deffb9804a41-2,type=audio] Logger.js:154 2021-09-07T07:31:44.504Z [modules/RTC/TraceablePeerConnection.js] : TPC[id=1,type=JVB] creating remote track[endpoint=1ba45637,ssrc=695708938,type=audio] Logger.js:154 2021-09-07T07:31:44.513Z [features/base/media] Failed to play audio track! retry: 0 ; Error: NotAllowedError: play() failed because the user didn't interact with the document first. o @ Logger.js:154 Logger.js:154 2021-09-07T07:31:44.513Z [modules/RTC/TraceablePeerConnection.js] : TPC[id=1,type=JVB] adding remote track for stream[id=9efc9b8b-2a30-4325-98c5-fa2c6651e923-1,type=audio] Logger.js:154 2021-09-07T07:31:44.513Z [modules/RTC/TraceablePeerConnection.js] : TPC[id=1,type=JVB] creating remote track[endpoint=63d63a52,ssrc=1808640912,type=audio] Logger.js:154 2021-09-07T07:31:44.521Z [features/base/media] Failed to play audio track! retry: 0 ; Error: NotAllowedError: play() failed because the user didn't interact with the document first.

We’re using latest stable on debian.
The Chome browser has also the latest version.

Any Ideas ?

Thanks

Kind Regards
eazy

Enable pre-join screen that should fix it