I’m not sure if I am posting in the correct category so please correct me there if I’m wrong.
I’ve installed Jitsi meet and have successfully used it for my meetings with hundreds of different users. But there are some users accessing our Meet platform from their organisation, supposedly behind some corporate firewall that is causing them to immediately disconnect when they load Jitsi on their Chrome browser.
This isn’t an issue where 2 or more people get disconnected. My team (3 of us) are in the Jitsi meet room, and when 1 or more people from these organisations join the room, all of them get disconnected.
Me and my team, remain connected and can use Jitsi normally.
Has anyone else encountered this before and can you please share some potential solutions?
Thanks in advance!