Hello, my first post here.
Today I set up Jitsi Meet on my VPS (fresh install, Debian 10) following the latest quick install manual.
Setting up the server went well like a charm. With my desktop and MacBook I confirmed that a conference room was established and it was working. During the set up I purchased SSL certificate and installed it manually, which also worked fine.
Description of the issue:
tl:dr; After setting secure domain, I cannot log in with the conference room anonymously due to the error
CONFERENCE FAILED: conference.videobridgeNotAvailable. By opening the conference room URL with a different browser than one which logged in the room as a host, the conference fails with the error on both host and anonymous user.
(As an example I am going to set
After completeing the quick install I proceeded to setting secure domain to limit who can start a conference, following the manual on the latest README.md (Secure Domain) which is available at
On SSH console I opened
/etc/prosody/conf.avail/jitsi-123.com.cfg.lua and enabled authentication on my main domain.
VirtualHost "jitsi-123.com" authentication = "internal_plain"
Also I added new virtual host with anonymous login method for guests on the same file.
VirtualHost "guest.jitsi-123.com" authentication = "anonymous" c2s_require_encryption = false
And then I opened
/etc/jitsi/meet/jitsi-123.com-config.js to configure
anonymousdomain follwing the instruction:
domain: 'jitsi-123.com', anonymousdomain: 'guest.jitsi-123.com',
After that I stopped jicofo with
sudo service jicofo stop to configure
and created a user (“exampleUser”) with
prosodyctl register exampleUser jitsi-123.com exampleUserPass.
After doing these steps I restarted the machine with
sudo shutdown -r now.
After starting up the machine I opened
https://jitsi-123.com, and started a conference named
On the page a pop-up saying
Waiting for the host was displayed. I clicked
I am the host to input
exampleUser to the username field and
exampleUserPass to the password field, and clicked
After the conference room was established with the user account, I opened the same URL
https://jitsi-123.com/temp with another browser to see if anonymous user cannot start a new conference.
The anonymous browser should log in with the conference room.
The anonymous browser cannot log in. The conference fails not only on the anonymous user but also on the host.
Both browsers console prompt
the error CONFERENCE FAILED: conference.videobridgeNotAvailable.
After closing the anonymous user browser, the conference is established again.
I am new to jitsi and not familiar with linux. Any help would be appreciated. Thanks in advance!