Software unusable on Firefox, why?

Good day everyone,

I’m very sad at the moment, because I realised that Firefox isn’t supported by Jitsi Meet as of now, but only Chrome or Chromium.
In fact, opening the webpage via Firefox, and allowing mic and webcam, gives nothing as result, no video and no audio, altough the browser is showing them as active (and a dialog pops-up suggesting to use another browser).
Is this a temporary problem, is it? I sincerely don’t want to search for an alternative, so I hope someone would clarify this.

Waiting for an answer,
Have a nice day.

5 Likes

Hi and welcome! Yes, Firefox had numerous problems and that’s why we were forced to warn users about that.
We are currently working of updating our implementation running on Firefox, so we hope soon to have something. There is no ETA as it is a big task!, but we are hardly working on it. So for the time being you can use an alternative browser for meetings and follow the announcements for update when we have something deployed and working for Firefox.

8 Likes

Hi,

In fact, opening the webpage via Firefox, and allowing mic and webcam, gives nothing as result, no video and no audio

As Damian said there are known issues on Firefox, but basic audio and video should work. Check the javascript console logs for hints on why this might happen for you.

Regards,

Boris

Discovered this was caused by an extension shutting off webrtc

@dav9597 can you share the extension and where you disabled the WebRTC restriction. uBlock Origin has a preference to prevent local IP leakage via WebRTC.
@damencho Your work on Firefox is hugely appreciated. Jitsi and Firefox have had issues for years now. So it’s great to hear dev team is looking into this. Good luck with your work and thank you!

2 Likes

Dear damencho,

we have been trying to use sharing window with Jitsi Meet, but to no avail.
We are using the updated version of Chrome, fully enabled pop-ups and a mac with Catalina OS.
We start the call directly from your website.
Should it work ?
Thanks!

I have tested meet.jit.si between two computers on my desk, both running Firefox on Ubuntu Linux and encountered no problems, including with desktop sharing. Make sure you are up to date on everything.

Hello! What channel exactly (URL please) do you recommend to follow in order to get notified, when the firefox bugs are fixed?

2 Likes

Hi. I am able to use Jitsi Meet with Firefox 74 (64 bit) on Linux Mint 17.3. The only thing which seems not to work is the image blur option but that is not a major concern. The video and sound quality are just as good as achieved using Chromium and I much prefer Firefox generally.

I had the same experience. It worked fine with 2 computers. However, we were more than two in our group - so in the end, we were practicable unable to use Jitsi Meet :frowning_face: .

1 Like

hhhmmm, I also just discovered that Firefox is a no go, when I started to test the application on https://meet.jit.si/. For me, Firefox is important, because our company does not allow any Google Chrome based Webbrowser, incl. Chrome based Microsoft Edge.

I had read an article on https://hacks.mozilla.org/2015/06/firefox-multistream-and-renegotiation-for-jitsi-videobridge/, which gave me the impression that jitsi would work on Firefox. The publication date is 2015, so it seems that this does not apply anymore to the current version Firefox v74.

I would be interested to know how high this issue is on the priority list of the developers team and to know what the planning is on the timeline to get jitsi compatible with the Firefox webbrowser.

May be Mr George Politis can shine his light on the time line and priority.

I look forward hearing from you. It really is a burning issue for my company.

1 Like

20200402 I can use Firefox in openSUSE LEAP 15.1 when uBlock origin and Ghostery are active.
However I use it for one to one calls. Video calls.

I want to share my experience with Jitsi and Firefox:

Looks like audio and video works when using the Jitsi-provided rooms. (https://meet.jit.si/)

When joining a meeting that is hosted on my own server, using Firefox I get a black screen while other participants are sharing video. There is no audio either. In Chrome everything seems to work as intended.

Edit: When joining with a third participant. Both audio and video stop working, also on Chrome.

Any solutions you can suggest?

2 Likes

I don’t know if it can be useful: in “aboutconfig” I modified these values:
media.peerconnection.video.min_bitrate 100
media.peerconnection.video.start_bitrate 220
media.peerconnection.video.vp9_preferred true
media.webrtc.hw.h264.enabled true
media.webrtc.platformencoder true

It works quite well, but the audio quality. I can’t understand why…
Ale

in the Community Call on Monday they said firefox+safari will have improvements ready in 2-3 weeks! :wink: I am still unsure if these are full and complete fixes, or just small improvements though - does anybody know?

1 Like

Complex I would say, they are migratiing on using Unified Plan and simulcast for both, which is a big change.

1 Like

Here is the error I get in FF v72.0.2 (64-bit) on MacOS 10.14.5 (Mojave):

And here is what i get in FF v75.0 (64-bit) on MacOS 10.14.5 (Mojave):

Looks to be the same error.

Here is some more output from FF 75. This is when I am in the room on FF, and then a new person joins. Prior to them joining my video and audio appear to be working fine. As soon as they join, they both blank out.