[sip-comm] Version 1638 on Windows XP


#1

Hi,

I was surprised to read that Sebastian had been able to install version 1638 on WinXP... I've tried already in 3 different computers, both with Win XP and Win XP Pro, and I never could run it. I am able to go through the installation process but, when I try to run it, it triggers an error that reads something like: "Java virtual machine could not be started".

I always had a JRE installed and I even downloaded last version just to be sure. What might I be doing wrong?

Thanks!

Roberto


#2

Hi Roberto,

I am running build 1638 on two different XP machines with no problems.

You might try uninstalling *all* Java installations using control panel, and then
install the newest Java, downloaded from java.com, again.

regards. Earl

Roberto Gorj�o wrote:

···

Hi,

I was surprised to read that Sebastian had been able to install version 1638 on WinXP... I've tried already in 3 different computers, both with Win XP and Win XP Pro, and I never could run it. I am abobble to go through the installation process but, when I try to run it, it triggers an error that reads something like: "Java virtual machine could not be started".

I always had a JRE installed and I even downloaded last version just to be sure. What might I be doing wrong?

Thanks!

Roberto

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#3

Thank you, Earl, for your answer.

I did what you suggested in two different computers. The result was exactly the same. I might add that, when I tried to start Sip-Comm, I had turned off all the applications that could conflict with it, including other IMs and firewall.

I use daily other java applications like Eclipse and Open Office without a problem.

I also tried to install Sip-Comm 1.0-alpha2 release and this one runs. But, naturally, I would prefer to run the current build.

I have succeeded to run build 1638 on a single computer, equipped with Windows Vista Premium @ 64 bits, in English.

All the computers equipped with Windows XP where I tried to run Sip-Comm 1638 (I tried four different ones already), have the OS in Portuguese... Might this be the reason? System and programs folders have different names in different languages...

Thanks for your help,

Roberto

···

------------
Earl wrote:

Hi Roberto,

I am running build 1638 on two different XP machines with no problems.

You might try uninstalling *all* Java installations using control panel, and then
install the newest Java, downloaded from java.com, again.

regards. Earl

Roberto Gorjão wrote:

Hi,

I was surprised to read that Sebastian had been able to install version 1638 on WinXP... I've tried already in 3 different computers, both with Win XP and Win XP Pro, and I never could run it. I am abobble to go through the installation process but, when I try to run it, it triggers an error that reads something like: "Java virtual machine could not be started".

I always had a JRE installed and I even downloaded last version just to be sure. What might I be doing wrong?

Thanks!

Roberto

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#4

Roberto,

yes, maybe Portuguese language is causing the problem??

The only other thing I can say is that XP SP1 installed MS java machine and
XP SP1a does not do this. However I would think that an installation of Sun
Java would overwrite a MS java vm.

I use XP in English and French with no problems with build 1638.

Regards, Earl

Roberto Gorj�o wrote:

···

Thank you, Earl, for your answer.

I did what you suggested in two different computers. The result was exactly the same. I might add that, when I tried to start Sip-Comm, I had turned off all the applications that could conflict with it, including other IMs and firewall.

I use daily other java applications like Eclipse and Open Office without a problem.

I also tried to install Sip-Comm 1.0-alpha2 release and this one runs. But, naturally, I would prefer to run the current build.

I have succeeded to run build 1638 on a single computer, equipped with Windows Vista Premium @ 64 bits, in English.

All the computers equipped with Windows XP where I tried to run Sip-Comm 1638 (I tried four different ones already), have the OS in Portuguese... Might this be the reason? System and programs folders have different names in different languages...

Thanks for your help,

Roberto

------------
Earl wrote:

Hi Roberto,

I am running build 1638 on two different XP machines with no problems.

You might try uninstalling *all* Java installations using control panel, and then
install the newest Java, downloaded from java.com, again.

regards. Earl

Roberto Gorj�o wrote:

Hi,

I was surprised to read that Sebastian had been able to install version 1638 on WinXP... I've tried already in 3 different computers, both with Win XP and Win XP Pro, and I never could run it. I am abobble to go through the installation process but, when I try to run it, it triggers an error that reads something like: "Java virtual machine could not be started".

I always had a JRE installed and I even downloaded last version just to be sure. What might I be doing wrong?

Thanks!

Roberto

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#5

Hey Roberto,

Could you please try to execute SC through a command prompt and send the
output to our dev list?

Sending log files (located in %HOME%\Application Data\SIP Communicator)
would also help.

Thanks
Emil

Roberto Gorjão wrote:

···

Thank you, Earl, for your answer.

I did what you suggested in two different computers. The result was
exactly the same. I might add that, when I tried to start Sip-Comm, I
had turned off all the applications that could conflict with it,
including other IMs and firewall.

I use daily other java applications like Eclipse and Open Office without
a problem.

I also tried to install Sip-Comm 1.0-alpha2 release and this one runs.
But, naturally, I would prefer to run the current build.

I have succeeded to run build 1638 on a single computer, equipped with
Windows Vista Premium @ 64 bits, in English.

All the computers equipped with Windows XP where I tried to run Sip-Comm
1638 (I tried four different ones already), have the OS in Portuguese...
Might this be the reason? System and programs folders have different
names in different languages...

Thanks for your help,

Roberto

------------
Earl wrote:

Hi Roberto,

I am running build 1638 on two different XP machines with no problems.

You might try uninstalling *all* Java installations using control
panel, and then
install the newest Java, downloaded from java.com, again.

regards. Earl

Roberto Gorjão wrote:

Hi,

I was surprised to read that Sebastian had been able to install
version 1638 on WinXP... I've tried already in 3 different computers,
both with Win XP and Win XP Pro, and I never could run it. I am
abobble to go through the installation process but, when I try to run
it, it triggers an error that reads something like: "Java virtual
machine could not be started".

I always had a JRE installed and I even downloaded last version just
to be sure. What might I be doing wrong?

Thanks!

Roberto

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#6

Earl,

All the 4 computers I used have Windows XP SP2 or SP3.

Anyone has any other idea?... I am eager to recommend Sip-comm to all the people I work with, either here, in Canada, or in Portugal, but I can not do it while I have not a solution to present for this problem.

Sincerely,

Roberto

···

------------
Earl wrote:

Roberto,

yes, maybe Portuguese language is causing the problem??

The only other thing I can say is that XP SP1 installed MS java machine and
XP SP1a does not do this. However I would think that an installation of Sun
Java would overwrite a MS java vm.

I use XP in English and French with no problems with build 1638.

Regards, Earl

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#7

Sure, Emil.

I'll do that asap.

Thanks!

Roberto

···

-------------------
Emil Ivov wrote:

Hey Roberto,

Could you please try to execute SC through a command prompt and send the
output to our dev list?

Sending log files (located in %HOME%\Application Data\SIP Communicator)
would also help.

Thanks
Emil

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