[sip-comm] problem with starting sip-communicator


#1

Hello,

I'm trying to evaluate some different SIP compatible programs and tried to
run sip-communicator, it is the 22/11 build. I have tried both the x64 and
x86
as I'm running on Windows 7 64-bit.

My problem is that the program never starts :slight_smile: or it starts sets the .lock
file but
apparently gets some kind of exception and exits. I have not seen the main
window
as of yet.

I suppose I could download the code and run it through eclipse but i thought
that
there perhaps was an easier way to understand what kind of problem the
program
sees in my system...

Best Regards
Fredrik Svensson


#2

Hey Fredrik

На 23.11.10 11:51, Fredrik Svensson написа:

Hello,

I'm trying to evaluate some different SIP compatible programs and tried to
run sip-communicator, it is the 22/11 build. I have tried both the x64
and x86 as I'm running on Windows 7 64-bit.

My problem is that the program never starts :slight_smile: or it starts sets the
.lock file but
apparently gets some kind of exception and exits. I have not seen the
main window as of yet.

Could it be that it starts minimized in the systray? Do you see the SIP
Communicator icon in there?

If yes, then try double-clicking it. If not then we'd need to see the
log files. Here's how you could find them:

http://www.sip-communicator.org/index.php/Documentation/FAQ#logs

I suppose I could download the code and run it through eclipse but i
thought that there perhaps was an easier way to understand what
kind of problem the program sees in my system...

If push comes to shove that, and you do need to start it from source,
then doing so with "ant rebuild run" would be easier than having to
integrate it in eclipse.

Hope this helps,
Emil

···

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#3

hi Emil,

thanks for the swift response!

on the first run the program creates a .lock file in the dir.
on second(and each consecutive run) it will create files with the names
* sip-communicator0.log.0,1,2

it also creates one file called 'sip-communicator0.log.0.lck'

the contents of each logfile have the following line:

17:48:05.795 ALLVARLIG:
util.launchutils.SipCommunicatorLock.readLockFile().339 Lock file contains
no lock address.

and that is true because the .lock file is empty and the *.lck file likewise

Let's hope it is an easy problem because my java skills are nowadays old and
rusty :slight_smile:

BR
/Fredrik

···

On Tue, Nov 23, 2010 at 4:48 PM, Emil Ivov <emcho@sip-communicator.org>wrote:

Hey Fredrik

На 23.11.10 11:51, Fredrik Svensson написа:
> Hello,
>
> I'm trying to evaluate some different SIP compatible programs and tried
to
> run sip-communicator, it is the 22/11 build. I have tried both the x64
> and x86 as I'm running on Windows 7 64-bit.
>
> My problem is that the program never starts :slight_smile: or it starts sets the
> .lock file but
> apparently gets some kind of exception and exits. I have not seen the
> main window as of yet.

Could it be that it starts minimized in the systray? Do you see the SIP
Communicator icon in there?

If yes, then try double-clicking it. If not then we'd need to see the
log files. Here's how you could find them:

http://www.sip-communicator.org/index.php/Documentation/FAQ#logs

> I suppose I could download the code and run it through eclipse but i
> thought that there perhaps was an easier way to understand what
> kind of problem the program sees in my system...

If push comes to shove that, and you do need to start it from source,
then doing so with "ant rebuild run" would be easier than having to
integrate it in eclipse.

Hope this helps,
Emil


#4

Could you please send over the log files?

Cheers,
Emil

На 23.11.10 13:25, Fredrik Svensson написа:

···

hi Emil,

thanks for the swift response!

on the first run the program creates a .lock file in the dir.
on second(and each consecutive run) it will create files with the names
* sip-communicator0.log.0,1,2

it also creates one file called 'sip-communicator0.log.0.lck'

the contents of each logfile have the following line:

17:48:05.795 ALLVARLIG:
util.launchutils.SipCommunicatorLock.readLockFile().339 Lock file
contains no lock address.

and that is true because the .lock file is empty and the *.lck file likewise

Let's hope it is an easy problem because my java skills are nowadays old
and rusty :slight_smile:

BR
/Fredrik

On Tue, Nov 23, 2010 at 4:48 PM, Emil Ivov <emcho@sip-communicator.org > <mailto:emcho@sip-communicator.org>> wrote:

    Hey Fredrik

    На 23.11.10 11:51, Fredrik Svensson написа:
    > Hello,
    >
    > I'm trying to evaluate some different SIP compatible programs and
    tried to
    > run sip-communicator, it is the 22/11 build. I have tried both the x64
    > and x86 as I'm running on Windows 7 64-bit.
    >
    > My problem is that the program never starts :slight_smile: or it starts sets the
    > .lock file but
    > apparently gets some kind of exception and exits. I have not seen the
    > main window as of yet.

    Could it be that it starts minimized in the systray? Do you see the SIP
    Communicator icon in there?

    If yes, then try double-clicking it. If not then we'd need to see the
    log files. Here's how you could find them:

    http://www.sip-communicator.org/index.php/Documentation/FAQ#logs

    > I suppose I could download the code and run it through eclipse but i
    > thought that there perhaps was an easier way to understand what
    > kind of problem the program sees in my system...

    If push comes to shove that, and you do need to start it from source,
    then doing so with "ant rebuild run" would be easier than having to
    integrate it in eclipse.

    Hope this helps,
    Emil

--
Emil Ivov, Ph.D. 67000 Strasbourg,
Project Lead France
SIP Communicator
emcho@sip-communicator.org PHONE: +33.1.77.62.43.30
http://sip-communicator.org FAX: +33.1.77.62.47.31

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#5

here you go

/Fredrik

SIP Communicator.7z (393 Bytes)

···

On Tue, Nov 23, 2010 at 6:29 PM, Emil Ivov <emcho@sip-communicator.org>wrote:

Could you please send over the log files?

Cheers,
Emil

На 23.11.10 13:25, Fredrik Svensson написа:
> hi Emil,
>
> thanks for the swift response!
>
> on the first run the program creates a .lock file in the dir.
> on second(and each consecutive run) it will create files with the names
> * sip-communicator0.log.0,1,2
>
> it also creates one file called 'sip-communicator0.log.0.lck'
>
> the contents of each logfile have the following line:
>
> 17:48:05.795 ALLVARLIG:
> util.launchutils.SipCommunicatorLock.readLockFile().339 Lock file
> contains no lock address.
>
> and that is true because the .lock file is empty and the *.lck file
likewise
>
> Let's hope it is an easy problem because my java skills are nowadays old
> and rusty :slight_smile:
>
> BR
> /Fredrik
>
>
>
> On Tue, Nov 23, 2010 at 4:48 PM, Emil Ivov <emcho@sip-communicator.org > > <mailto:emcho@sip-communicator.org>> wrote:
>
> Hey Fredrik
>
> На 23.11.10 11:51, Fredrik Svensson написа:
> > Hello,
> >
> > I'm trying to evaluate some different SIP compatible programs and
> tried to
> > run sip-communicator, it is the 22/11 build. I have tried both the
x64
> > and x86 as I'm running on Windows 7 64-bit.
> >
> > My problem is that the program never starts :slight_smile: or it starts sets
the
> > .lock file but
> > apparently gets some kind of exception and exits. I have not seen
the
> > main window as of yet.
>
> Could it be that it starts minimized in the systray? Do you see the
SIP
> Communicator icon in there?
>
> If yes, then try double-clicking it. If not then we'd need to see the
> log files. Here's how you could find them:
>
> http://www.sip-communicator.org/index.php/Documentation/FAQ#logs
>
> > I suppose I could download the code and run it through eclipse but
i
> > thought that there perhaps was an easier way to understand what
> > kind of problem the program sees in my system...
>
> If push comes to shove that, and you do need to start it from source,
> then doing so with "ant rebuild run" would be easier than having to
> integrate it in eclipse.
>
> Hope this helps,
> Emil
>
>

--
Emil Ivov, Ph.D. 67000 Strasbourg,
Project Lead France
SIP Communicator
emcho@sip-communicator.org PHONE: +33.1.77.62.43.30
http://sip-communicator.org FAX: +33.1.77.62.47.31


#6

На 23.11.10 14:27, Fredrik Svensson написа:

here you go

Oh, ok, I didn't think that when you said the log files had that line
you actually meant they had that line only :).

Weird!

This means that SIP Communicator creates the .lock file and then crashes
before being able to write something into it.

It would help a lot if you could compile and run from sources. Hopefully
you should then be able to get a better dump (i.e. more precise) on the
console.

Let me know if this is an issue and I'll try to add some extra logging
that could help. That could take a few days though.

Cheers,
Emil

···

/Fredrik

On Tue, Nov 23, 2010 at 6:29 PM, Emil Ivov <emcho@sip-communicator.org > <mailto:emcho@sip-communicator.org>> wrote:

    Could you please send over the log files?

    Cheers,
    Emil

    На 23.11.10 13:25, Fredrik Svensson написа:
    > hi Emil,
    >
    > thanks for the swift response!
    >
    > on the first run the program creates a .lock file in the dir.
    > on second(and each consecutive run) it will create files with the
    names
    > * sip-communicator0.log.0,1,2
    >
    > it also creates one file called 'sip-communicator0.log.0.lck'
    >
    > the contents of each logfile have the following line:
    >
    > 17:48:05.795 ALLVARLIG:
    > util.launchutils.SipCommunicatorLock.readLockFile().339 Lock file
    > contains no lock address.
    >
    > and that is true because the .lock file is empty and the *.lck
    file likewise
    >
    > Let's hope it is an easy problem because my java skills are
    nowadays old
    > and rusty :slight_smile:
    >
    > BR
    > /Fredrik
    >
    >
    >
    > On Tue, Nov 23, 2010 at 4:48 PM, Emil Ivov > <emcho@sip-communicator.org <mailto:emcho@sip-communicator.org> > > <mailto:emcho@sip-communicator.org > <mailto:emcho@sip-communicator.org>>> wrote:
    >
    > Hey Fredrik
    >
    > На 23.11.10 11:51, Fredrik Svensson написа:
    > > Hello,
    > >
    > > I'm trying to evaluate some different SIP compatible
    programs and
    > tried to
    > > run sip-communicator, it is the 22/11 build. I have tried
    both the x64
    > > and x86 as I'm running on Windows 7 64-bit.
    > >
    > > My problem is that the program never starts :slight_smile: or it starts
    sets the
    > > .lock file but
    > > apparently gets some kind of exception and exits. I have not
    seen the
    > > main window as of yet.
    >
    > Could it be that it starts minimized in the systray? Do you
    see the SIP
    > Communicator icon in there?
    >
    > If yes, then try double-clicking it. If not then we'd need to
    see the
    > log files. Here's how you could find them:
    >
    > http://www.sip-communicator.org/index.php/Documentation/FAQ#logs
    >
    > > I suppose I could download the code and run it through
    eclipse but i
    > > thought that there perhaps was an easier way to understand what
    > > kind of problem the program sees in my system...
    >
    > If push comes to shove that, and you do need to start it from
    source,
    > then doing so with "ant rebuild run" would be easier than
    having to
    > integrate it in eclipse.
    >
    > Hope this helps,
    > Emil
    >
    >

    --
    Emil Ivov, Ph.D. 67000 Strasbourg,
    Project Lead France
    SIP Communicator
    emcho@sip-communicator.org <mailto:emcho@sip-communicator.org>
                  PHONE: +33.1.77.62.43.30
    http://sip-communicator.org FAX: +33.1.77.62.47.31

--
Emil Ivov, Ph.D. 67000 Strasbourg,
Project Lead France
SIP Communicator
emcho@sip-communicator.org PHONE: +33.1.77.62.43.30
http://sip-communicator.org FAX: +33.1.77.62.47.31

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#7

hello,

took home the same source build 3098(?) and lo and behold
an "ant rebuild run"

it complain about the following when i run the program:

      [java] IOException in readRegistry: java.io.EOFException

but the windows showed up and never complained about anything else.
I looked into the config dir and noticed that there where a lot of new files
and directories created :slight_smile:

I tried to run the downloaded binary again but to no avail

is there someway to build a windows executable from ant, i see deb and dmg
but no windows target...

regards
/Fredrik

···

2010/11/24 Emil Ivov <emcho@sip-communicator.org>

На 23.11.10 14:27, Fredrik Svensson написа:
> here you go

Oh, ok, I didn't think that when you said the log files had that line
you actually meant they had that line only :).

Weird!

This means that SIP Communicator creates the .lock file and then crashes
before being able to write something into it.

It would help a lot if you could compile and run from sources. Hopefully
you should then be able to get a better dump (i.e. more precise) on the
console.

Let me know if this is an issue and I'll try to add some extra logging
that could help. That could take a few days though.

Cheers,
Emil
>
> /Fredrik
>
> On Tue, Nov 23, 2010 at 6:29 PM, Emil Ivov <emcho@sip-communicator.org > > <mailto:emcho@sip-communicator.org>> wrote:
>
> Could you please send over the log files?
>
> Cheers,
> Emil
>
> На 23.11.10 13:25, Fredrik Svensson написа:
> > hi Emil,
> >
> > thanks for the swift response!
> >
> > on the first run the program creates a .lock file in the dir.
> > on second(and each consecutive run) it will create files with the
> names
> > * sip-communicator0.log.0,1,2
> >
> > it also creates one file called 'sip-communicator0.log.0.lck'
> >
> > the contents of each logfile have the following line:
> >
> > 17:48:05.795 ALLVARLIG:
> > util.launchutils.SipCommunicatorLock.readLockFile().339 Lock file
> > contains no lock address.
> >
> > and that is true because the .lock file is empty and the *.lck
> file likewise
> >
> > Let's hope it is an easy problem because my java skills are
> nowadays old
> > and rusty :slight_smile:
> >
> > BR
> > /Fredrik
> >
> >
> >
> > On Tue, Nov 23, 2010 at 4:48 PM, Emil Ivov > > <emcho@sip-communicator.org <mailto:emcho@sip-communicator.org> > > > <mailto:emcho@sip-communicator.org > > <mailto:emcho@sip-communicator.org>>> wrote:
> >
> > Hey Fredrik
> >
> > На 23.11.10 11:51, Fredrik Svensson написа:
> > > Hello,
> > >
> > > I'm trying to evaluate some different SIP compatible
> programs and
> > tried to
> > > run sip-communicator, it is the 22/11 build. I have tried
> both the x64
> > > and x86 as I'm running on Windows 7 64-bit.
> > >
> > > My problem is that the program never starts :slight_smile: or it starts
> sets the
> > > .lock file but
> > > apparently gets some kind of exception and exits. I have not
> seen the
> > > main window as of yet.
> >
> > Could it be that it starts minimized in the systray? Do you
> see the SIP
> > Communicator icon in there?
> >
> > If yes, then try double-clicking it. If not then we'd need to
> see the
> > log files. Here's how you could find them:
> >
> >
http://www.sip-communicator.org/index.php/Documentation/FAQ#logs
> >
> > > I suppose I could download the code and run it through
> eclipse but i
> > > thought that there perhaps was an easier way to understand
what
> > > kind of problem the program sees in my system...
> >
> > If push comes to shove that, and you do need to start it from
> source,
> > then doing so with "ant rebuild run" would be easier than
> having to
> > integrate it in eclipse.
> >
> > Hope this helps,
> > Emil
> >
> >
>
> --
> Emil Ivov, Ph.D. 67000 Strasbourg,
> Project Lead France
> SIP Communicator
> emcho@sip-communicator.org <mailto:emcho@sip-communicator.org>
> PHONE: +33.1.77.62.43.30
> http://sip-communicator.org FAX:
+33.1.77.62.47.31
>
>

--
Emil Ivov, Ph.D. 67000 Strasbourg,
Project Lead France
SIP Communicator
emcho@sip-communicator.org PHONE: +33.1.77.62.43.30
http://sip-communicator.org FAX: +33.1.77.62.47.31