[sip-comm] No outgoing call sound


#1

Hi,

I'm using the latest nightly build (1.0-alpha6-nightly.build.3023).
The only account I have configured is a SIP account on my AVM Fritz!Box.

My problem is that I don't get an outgoing call sound when calling someone.
I checked whether I activated the corresponding event or not, but it is
activated (to play a sound) and a valid sound file is assigned to the event.
Does anyone here have the same problem?

···

--
Kind regards,
Marc R.


#2

Hey Marc,

На 20.10.10 07:24, Marc Rasmussen написа:

Hi,

I'm using the latest nightly build (1.0-alpha6-nightly.build.3023).
The only account I have configured is a SIP account on my AVM Fritz!Box.

My problem is that I don't get an outgoing call sound when calling
someone. I checked whether I activated the corresponding event or not,
but it is activated (to play a sound) and a valid sound file is assigned
to the event.
Does anyone here have the same problem?

You may want to check the audio device selected for Notifications and
make sure that it is working.

If this is the case, then you may want to send a wireshark dump here or
have a look at it yourself. SIP Communicator starts playing an "alerting
remote user" sound right after we get a 180 Ringing response. If we
don't get that ... we play no sound.

Hope this helps,
Emil

···

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#3

Hi,

Hey Marc,

На 20.10.10 07:24, Marc Rasmussen написа:

Hi,

I'm using the latest nightly build (1.0-alpha6-nightly.build.3023).
The only account I have configured is a SIP account on my AVM Fritz!Box.

My problem is that I don't get an outgoing call sound when calling
someone. I checked whether I activated the corresponding event or not,
but it is activated (to play a sound) and a valid sound file is assigned
to the event.
Does anyone here have the same problem?

You may want to check the audio device selected for Notifications and
make sure that it is working.

All other notifications are getting played. Only the "Outgoing Call"-Event seems not to get triggered.

If this is the case, then you may want to send a wireshark dump here or
have a look at it yourself. SIP Communicator starts playing an "alerting
remote user" sound right after we get a 180 Ringing response. If we
don't get that ... we play no sound.

I just checked WireShark. I only find a 180 Ringing response when I get called. When I start a call with SIP Commander, I get this:
SIP Communicator sends an INVITE and I get the status codes 100 and 183

I don't know if it is my FB but I believe the only thing I changed was the SIP Communicator (Firmware of my FB got released on 24/02/2010). And I'm sure with some previous version of SIP Communicator I got the sound.

Hope this helps,
Emil

Marc

···

Am 21.10.2010 12:46, schrieb Emil Ivov:
sent by my AVM FritzBox.


#4

Hey Marc,

На 21.10.10 22:01, Marc R. написа:

If this is the case, then you may want to send a wireshark dump here or
have a look at it yourself. SIP Communicator starts playing an "alerting
remote user" sound right after we get a 180 Ringing response. If we
don't get that ... we play no sound.

I just checked WireShark. I only find a 180 Ringing response when I get
called. When I start a call with SIP Commander, I get this:
SIP Communicator sends an INVITE and I get the status codes 100 and 183
sent by my AVM FritzBox.

183 Session Progress is generally sent when the remote party would like
to send early media, which is often used to play a ringback tone. This
would make SIP Communicator start playing incoming media. If you are not
hearing anything this means SC isn't getting any feedback.

We actually had an earlier report on our dev list about a similar
problem (cc-ing those involved) and I originally dismissed it as a
server problem. However I have been personally been able to reproduce
this on servers where I know this works so it may very well be a SIP
Communicator (the alternative of a mass server breakdown seems less
likely anyway).

We're going to have a look at this. I've just created the following issue:

https://sip-communicator.dev.java.net/issues/show_bug.cgi?id=871

You can follow progress there and I'll also try to reply to both threads
once the issue is fixed.

Cheers,
Emil

···

I don't know if it is my FB but I believe the only thing I changed was
the SIP Communicator (Firmware of my FB got released on 24/02/2010). And
I'm sure with some previous version of SIP Communicator I got the sound.

Hope this helps,
Emil

Marc

--
Emil Ivov, Ph.D. 67000 Strasbourg,
Project Lead France
SIP Communicator
emcho@sip-communicator.org PHONE: +33.1.77.62.43.30
http://sip-communicator.org FAX: +33.1.77.62.47.31

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#5

Hey again folks,

На 21.10.10 22:52, Emil Ivov написа:

We're going to have a look at this. I've just created the following issue:

https://sip-communicator.dev.java.net/issues/show_bug.cgi?id=871

You can follow progress there and I'll also try to reply to both threads
once the issue is fixed.

Should be OK with r7853 and build 3033 (that should be out in about half
an hour or so).

Marc, Fabio, please let me know how this works for you.

Cheers,
Emil

···

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#6

Hi Emil,

i did not wait for the build for MAC so i just test the Windows build 3033, and it work fine for me now.
The early media is played correctly.

Cheers,
Fabio

···

Il giorno 21/ott/2010, alle ore 23.22, Emil Ivov ha scritto:

Hey again folks,

На 21.10.10 22:52, Emil Ivov написа:

We're going to have a look at this. I've just created the following issue:

https://sip-communicator.dev.java.net/issues/show_bug.cgi?id=871

You can follow progress there and I'll also try to reply to both threads
once the issue is fixed.

Should be OK with r7853 and build 3033 (that should be out in about half
an hour or so).

Marc, Fabio, please let me know how this works for you.

Cheers,
Emil

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#7

Hi Emil,

I just installed version build 3041 and now I get an outgoing call sound notification.
Thanks

Greetings,
Marc

···

Am 21.10.2010 23:22, schrieb Emil Ivov:

Hey again folks,

На 21.10.10 22:52, Emil Ivov написа:

We're going to have a look at this. I've just created the following issue:

https://sip-communicator.dev.java.net/issues/show_bug.cgi?id=871

You can follow progress there and I'll also try to reply to both threads
once the issue is fixed.

Should be OK with r7853 and build 3033 (that should be out in about half
an hour or so).

Marc, Fabio, please let me know how this works for you.

Cheers,
Emil