[sip-comm-dev] SC crash on remote desktop


#1

Hello,

I’m working with SC triying to establish a videocall between two pc (pc-A
and pc-B). The issue is when I access to pc-b via windows remote desktop
tool and I try to establish a call from pc-a to pc-b, immediately the call
is answered in pc-b SC crash and disappear from the task bar, desktop and
whatever. I’ve to say I’ve try with to machines as pc-b, and it doesn’t work
either

Has it happened to anybody?

Pedro Antonio Moreno Sanchez
Telecommunication Engineer & Researcher
Bioengineering and Telemedicine Group
ETSI Telecomunicación - UPM A.101-8L.
Ciudad Universitaria s/n
28040 MADRID - SPAIN

Tel. +34 91 549 57 00 ext. 3407
Fax + 34 91 336 68 28
e-mail: <mailto:pmoreno@gbt.tfo.upm.es> pmoreno@gbt.tfo.upm.es

P Antes de imprimir este e-mail piense bien si es necesario hacerlo


#2

Could you please send us some crash dumps of sorts? Whenever SIP
Communicator process crashes on my Linux, it dumps a .txt file in the
working directory. I seem to remember that Mac OS X logs a crash
report in a directory somewhere in ~/Library. So I guess Windows may
put something like this as well, in the event log maybe...

···

On Thu, Feb 11, 2010 at 5:21 PM, Pedro Moreno <pmoreno@gbt.tfo.upm.es> wrote:

I try to establish a call from pc-a to pc-b, immediately the call
is answered in pc-b SC crash and disappear from the task bar, desktop and
whatever.

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#3

Hi Lubor,
Definitely the remote desktop is causing the problem, because I've plugged a
monitor and a keyboard in the pc-b and all works perfectly. I'll try to get
the "dumps.txt" and send you
Thanks in advance
Regards

···

-----Mensaje original-----
De: Lubomir Marinov [mailto:lubo@sip-communicator.org]
Enviado el: jueves, 11 de febrero de 2010 16:53
Para: dev@sip-communicator.dev.java.net
Asunto: Re: [sip-comm-dev] SC crash on remote desktop

On Thu, Feb 11, 2010 at 5:21 PM, Pedro Moreno <pmoreno@gbt.tfo.upm.es> wrote:

I try to establish a call from pc-a to pc-b, immediately the call
is answered in pc-b SC crash and disappear from the task bar, desktop and
whatever.

Could you please send us some crash dumps of sorts? Whenever SIP
Communicator process crashes on my Linux, it dumps a .txt file in the
working directory. I seem to remember that Mac OS X logs a crash
report in a directory somewhere in ~/Library. So I guess Windows may
put something like this as well, in the event log maybe...

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