[sip-comm-dev] problems with UI: contacts disappear after chat or call


#1

Dear all,

two recent experiences:

I updated to nb 3155 and chatted with a friend.

1) During the chat his contact was not visible in the contact list (setting: hide offline contacts) -

2) after closing the chat the contact did not appear again, only after show/hide offline contacts

3) contact did not show any buttons for chat/call/videocall/desktopsharing

please find attached screenshots

(did not test desktopsharing yet)

today I updated to nb 3162 and made jingle call with Gmail, I was not but the called person "B" was behind NAT:

1) audio was working (with jittering), after pushing video button the connection interrupted

2) contact B vanished from contact list (settings were: "hide offline contacts")
3) after pushing (show/hide offline contacts) all groups and contacts disappear

recent screenshot of SC is attached (right picture)

as posted previously the contacts show up only temporal if I push the "search contact" button, otherwise the SC stays empty. Restarting of SC did not change anything, probably I have to reinstall SC again.

kind regards, MS

WinXP SP3

chat.pdf (192 KB)


#2

Hey Mr Smith,

Yes, this is a known problem but there's indeed no issue for it at this
point. Could you please create one?

Thanks,
Emil

На 15.12.10 23:55, Mr Smith написа:

···

Dear all,

two recent experiences:

I updated to nb 3155 and chatted with a friend.

1) During the chat his contact was not visible in the contact list (setting: hide offline contacts) -

2) after closing the chat the contact did not appear again, only after show/hide offline contacts

3) contact did not show any buttons for chat/call/videocall/desktopsharing

please find attached screenshots

(did not test desktopsharing yet)

today I updated to nb 3162 and made jingle call with Gmail, I was not but the called person "B" was behind NAT:

1) audio was working (with jittering), after pushing video button the connection interrupted

2) contact B vanished from contact list (settings were: "hide offline contacts")
3) after pushing (show/hide offline contacts) all groups and contacts disappear

recent screenshot of SC is attached (right picture)

as posted previously the contacts show up only temporal if I push the "search contact" button, otherwise the SC stays empty. Restarting of SC did not change anything, probably I have to reinstall SC again.

kind regards, MS

WinXP SP3

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SIP Communicator
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