Safari, Chrome, and other browsers on iPhone not working

Dear All, is working as needed. However, people can not connect using any browser in iPhone: safari, chrome, etc.

Ther are getting an error: Unfortunately something went wrong, trying to reconnect.

Actually this works only when trying to connect with an iPhone.

Are there any solutions to this? Or a reason why this can happens?

Thanks in advance.

Check that the certificate is valid and contain the full chain of certificates, and make sure the versions are the latest.


Thanks for your fast reply.

It was installed yesterday, so I am sure it is the latest version.

Can you tell me how to check the validation of the certificates, please?

Thanks in advance.


Your certificate is valid, probably you have the UDP/10000 connectivity problem

Hi @emrah

Please, can you guide me how I can check and fix that issue?