We are self-hosting Jitsi and upgraded to latest stable release (1.0.4289) a while ago. From that moment on users have been reporting that one participant sounds like “a robot” during meetings. At first I thought this was client related, but the same issue has been occuring with different users.
To give you an idea how it sounds like please refer to (recorded using diagnostic audio recording via webrtc-internals) https://drive.google.com/file/d/1N7leuPJs09yK5HQoOrBDGZeN2f3UWN3V/view?usp=sharing
I have not been able to reproduce this issue as the issue occurs with random participants and crossed of the most obvious reasons:
- < 0,005% packet loss
- Connection is good with average 3000 up/down Kbps
- non 2p2 sessions
- Issue occurs with different participants using different hardware
I am wondering if any others experience this as well or any other suggestions for troubleshooting?
My next idea was to tweak the audio processing variables such as echo cancellation and noise suppression.