Recording function redirecting to support page

Hi, I tried the new recording function after guests have joined and before and when it was just myself and no one invited. The function immediately refers my to an orange tab, stating the function didn’t work and I should try later, which I did, it still didn’t work.

How can I rectify this. I want to make sure this is available for the WP Touch Rugby Association to use. We will be running weekly talks for players, coaches, spectators and parents of the sport.

Thank you.