Hello,
Just had a conference call and we recorded it to dropbox.
After the call, it created a map in dropbox, but the recording did not appear.
How do i get the recording back?
(I’m not familiair with all the coding stuff i see in the forums so i hope someone can give me a step by step instruction)
Thanks!
Was that on meet.jit.si? If so would you share the meeting URL and approximate time of the meeting so we can investigate. You can also send it personally if you do not want to reveal it publicly. Thank you.
Thank you for your quick reply. Yes it was on meet.jit.si
It started around 16:00 (European time)
Took a look and both recordings (look like there were 2 short ones) uploaded to dropbox as far as we can tell. Do you still not see them? They should be in a /Recordings/telecolaboracionlindequincy directory.
No… there should be a recording of a conversation of about an hour. But the map created is still empty.
What do you mean by ‘the map’?
Hello everyone,
same problem here: I tried a recording, connected to my dropbox. A folder Dropbox\Apps\Jitsi Meet\Recordings was created, but it is empty.
It was a “test session”, there is no need to retrieve this particular recording. But I would love to understand how it works before I start the real session tomorrow 
If there is a tutorial that answers my questions / gives an introduction to recording, pls let me know. I’ve only found tutorials on recording into youtube, but I’d prefer the dropbox version.
Thanks in advance - great to have Jitsi 
Hi there,
apologies in advance for being a total n00b but the same issue here: did a trial for a meeting yesterday and it recorded just fine. However, today I started a recording of an approximately 2-hour meeting at https://meet.jit.si/Puntratants but 30 minutes after concluding it the file still hasn’t appeared on my Dropbox.
For background information: I did have a few connection drops and needed to switch my laptop but I checked the recording settings and it was on all the time. Is there any way for me to access the file? Since this is work-related I would not like the file to go entirely missing…
Thanks in advance for any replies.
Have you checked whether your dropbox is full, does it have enough space to hold the recording?
Hi,
many thanks for a quick reply! According to my initial assessments I should have had enough space but since the meeting took longer than initially anticipated the file might have become too big indeed. Is there any way to check the size of the file before it gets uploaded to Dropbox?
Also, after posting here yesterday I also started a trial of Dropbox Business so I should have enough space by now in any case. But I really do not know whether there is any way to prompt another Dropbox upload attempt manually…
Excuse me, I was doing my thesis result seminar an hour ago. I got problem in recording the conference featuring all lecturers. when it had finished, I didnt find the recording of conference in my dropbox. Could I still get the video of conference? How is the way? The video is very important for my graduation.Thanks in advance for everyone helps me. @damencho
What was the url of the call? You can DM it to me if you want.