Qnap install jitsi error

i setup jitsi use version is stable-8319 on qnap ContainerStation , install success until open browser then show message 〝you have been disconnected〞why… help

ps : i try change another version the same and no setting anything olny setup and run application

Please share the browser console logs.

hello thanks reply
console log → http://www.sauna.org.tw:90/20230314.log

Weird, looks like your browser does not have navigator.mediaDevices.getUserMedia despite identifying as Chrome.

Are you accessing via http or https?

i try both
http → disconnected 【no camara and mike】
https → disconnected【have camara and mike】

Share logs when you use https.
You cannot use webrtc with http.

today i apply ssl from zero ssl and import to qnap and set .env code add ↓


and happy no disconnected message(can use camara and mike) i can stay in hall success but …
when i input username and type join meeting button run long time and show disconnected again

Yep, trying the connection 502 is returned. Check prosody logs for errors.

i’m not sure this log about error is right or not

{“log”:"2023/03/15 16:07:01 [error] 283#283: *11 xmpp.meet.jitsi could not be resolved (3: Host not found), client:, server: _, request: "POST /http-bind?room=test HTTP/2.0", host: "", referrer: "\“\r\n”,“stream”:“stdout”,“time”:“2023-03-15T16:07:01.885652376Z”}

Yes that means it could not connect to the XMPP server. DId you use docker-compose to deploy the stack?

yes, i use docker what’s this error mean?

But you have deployed only the web part. What about the other containers?

i only download jitsi/web , there have many project all download?

this is jitsi/web document ↓

Yes. you need web, prosody, jicofo, jvb.

i already install web, prosody, jicofo, jvb but only web can run success another error

error message↓

  • jitsi/prosody
    FATAL ERROR: Jicofo auth password must be set
  • jitsi/jvb
    FATAL ERROR: JVB auth password must be set
  • jitsi/jicofo
    FATAL ERROR: Jicofo auth password must be set

how can i set they?

Doesn’t that thing supprot Docker Compose? There are a bunch of env variables you need to set, in addition to the private inter-container network so it works fine. Compose takes care of it.