Problems with Jitsi Server

I have installed Jitsi Server on Ubuntu 18.0.4. It starts up and runs, but the camera and microphone do not work. It shows the camera when you click the arrow next to the camera, but I can’t select it, or start the camera. The microphone cannot be started either.

The other issue I’m having is, it stays connected for a minute or two, then says I’ve been disconnected and is reconnecting. After it connects, it does the same thing over and over.

I am new to Linux, and setting things like the Jitsi Server up. I would appreciate any help I can get.

Thank you in advance.
Mark.

Can you provide more details ?

  • How did you install it ? It’s recommended to follow this Quick Install documentation
  • How is the meeting accessed ? Web Browser ? What operating system ? Jitsi Meet mobile app on Android / mac OS ? What versions ?

Also: Jitsi Meet Install Guide for Ubuntu 18.04 on DigitalOcean.com

I followed the Quick Install Documentation. The meeting is accessed through Chrome, on Ubuntu 18.04. I log in on Windows 10 on my laptop and the same thing happens.

I’ve had an IT friend work on it for a couple hours and he can’t fix it either.