[Problem] Joining into an existing room with participants but room is empty?

users
#1

So i use jitsi meet and reuse the same link for quite a while but since tuesday sometimes people land in an empty room using this link or if they manage to join sometimes you can’t hear them or they are shown muted even though they aren’t in their display.

I also tried another link but at least one person still had problems.

Problem: Each participant alone in a separate room
#2

This is the oficial deployment?

#3

I created the links with https://meet.jit.si/.

Could the problem be with the firewall settings of some people because at the moment the problem persists only wiht two select people nobody else has this problem.

#4

Definitely a firewall problem. They’re not actually joining the room, even though it seems like they are.

#5

Did you fix the problem?
On my side, user who had the problem could join the meeting opening a private window of Chrome, so it was not a firewall issue. In previous meetings on same URL the same user connected without problems with a normal Chrome window.