"Permission denied" camera

I’m a complete Jitsi beginner. I’ve tried to set up a video call, it works on my own computer, but on the other computer, the camera is not working, “permission denied”, and I cannot change it. We are both using the Firefox browser, I’m using a Linux laptop and the other person a Windows laptop. Do you have any ideas why this is happening?

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RISOLTO: lucchetto barra indirizzi, i permessi si sbloccano da lì, così ho risolto e funziona tutto.

Can you ask the user to check if their camera works on test.webrtc.org?