Pay to fix this Jigasi error

Getting this error with Jigasi when trying to connect to conference in Jitsi after entering room ID then # and it hangs up

2020-10-23 15:54:15.179 SEVERE: [288] org.jitsi.impl.neomedia.RTPConnectorOutputStream.log() Failed to send a packet to target /149.28.65.50:10000:java.io.IOException: No active socket.|

My skype is bsmith.84