Hi Community,
On my server the participants suffer from getting disconnected frequently during the conference. And their 3 bar Icon status shows connection lost. there were between 6 and 10 peoples on the meeting and we use only audio and one screen sharing.
the participants use ADSL, 4G or fiber as the internet connection and always we meet same behavior
this behavior is increased when I update my jitsi instance to 2.0.5142-1. It’s terrible each time the participant need reconnect again.
Could anyone help me please to solve this issue?
Here the version:
jitsi-meet/stable,now 2.0.5142-1 all
jitsi-meet-prosody/stable,now 1.0.4466-1 all
jitsi-meet-turnserver/stable,now 1.0.4466-1 all
jitsi-meet-web/stable,now 1.0.4466-1 all ]
jitsi-meet-web-config/stable,now 1.0.4466-1 all
jitsi-videobridge2/stable,now 2.1-376-g9f12bfe2-1 all
On JVB logs, I see this error:
ConnectivityCheckClient.processTimeout#860: timeout for pair: 79.109.118.70.60:20000/udp/srflx 197.75.143.222:49732/udp/prflx (stream-53318ad3.RTP), failing.
Conference.dominantSpeakerChanged#420: ds_change ds_id=20524f5b
Conference.dominantSpeakerChanged#420: ds_change ds_id=7fa17088
Conference.dominantSpeakerChanged#420: ds_change ds_id=20524f5b
ce.meet.mydomain.com ufrag=3ni2p1euu2qnav epId=b19252da local_ufrag=3ni2p1euu2qnav] ConnectivityCheckClient.processTimeout#860: timeout for pair: 79.109.118.70.60:20000/udp/srflx -> 100.66.7.100:45467/udp/prflx (stream-b19252da.RTP), failing.
2021-02-19 23:08:52.309 INFO: [329] [confId=e3f5192a95be3d7b gid=348771 stats_id=Maximo-UXd conf_name=dailymeeting@conference.meet.mydomain.com ufrag=3ni2p1euu2qnav epId=b19252da local_ufrag=3ni2p1euu2qnav] ConnectivityCheckClient.processTimeout#860: timeout for pair: 79.109.118.70.60:20000/udp/srflx -> 100.66.7.100:45467/udp/prflx (stream-b19252da.RTP), failing.
2021-02-19 23:08:55.271 WARNING: [72] [confId=e3f5192a95be3d7b epId=b19252da gid=348771 stats_id=Maximo-UXd conf_name=dailymeeting@conference.meet.mydomain.com] EndpointConnectionStats.processReportBlock#147: Suspiciously high rtt value: 8858.743774999999 ms, remote processing delay was PT0.978256225S (64111), srSentTime was 2021-02-19T22:08:45.434Z, received time was 2021-02-19T22:08:55.271Z
2021-02-19 23:08:55.274 WARNING: [70] [confId=e3f5192a95be3d7b epId=b19252da gid=348771 stats_id=Maximo-UXd conf_name=dailymeeting@conference.meet.mydomain.com] EndpointConnectionStats.processReportBlock#147: Suspiciously high rtt value: 8119.968262 ms, remote processing delay was PT1.720031738S (112724), srSentTime was 2021-02-19T22:08:45.434Z, received time was 2021-02-19T22:08:55.274Z
2021-02-19 23:08:55.310 INFO: [329] [confId=e3f5192a95be3d7b gid=348771 stats_id=Maximo-UXd conf_name=dailymeeting@conference.meet.mydomain.com ufrag=3ni2p1euu2qnav epId=b19252da local_ufrag=3ni2p1euu2qnav] ConnectivityCheckClient.processTimeout#860: timeout for pair: 79.109.118.70.60:20000/udp/srflx -> 100.66.7.100:45467/udp/prflx (stream-b19252da.RTP), failing.
2021-02-19 23:08:56.564 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:08:58.385 INFO: [474] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=7fa17088
2021-02-19 23:09:06.564 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:09:16.563 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:09:26.563 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:09:33.830 INFO: [474] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=20524f5b
2021-02-19 23:09:35.634 INFO: [457] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=7fa17088
2021-02-19 23:09:36.563 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:09:36.588 INFO: [22] VideobridgeExpireThread.expire#140: Running expire()
2021-02-19 23:09:41.642 INFO: [470] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=20524f5b
2021-02-19 23:09:43.442 INFO: [468] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=7fa17088
2021-02-19 23:09:44.644 INFO: [470] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=20524f5b
2021-02-19 23:09:46.563 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:09:54.856 INFO: [470] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=7fa17088
2021-02-19 23:09:55.758 INFO: [470] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=20524f5b
2021-02-19 23:09:56.563 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:10:06.563 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:10:13.588 INFO: [329] [confId=e3f5192a95be3d7b gid=348771 stats_id=Janie-LVa conf_name=dailymeeting@conference.meet.mydomain.com ufrag=5cg8n1euu4s94m epId=53318ad3 local_ufrag=5cg8n1euu4s94m] ConnectivityCheckClient.processTimeout#860: timeout for pair: 79.109.118.70.60:20000/udp/srflx -> 197.75.143.222:49732/udp/prflx (stream-53318ad3.RTP), failing.
2021-02-19 23:10:16.563 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:10:26.563 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:10:28.496 INFO: [491] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=7fa17088
2021-02-19 23:10:29.698 INFO: [459] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=20524f5b
2021-02-19 23:10:36.564 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:10:36.589 INFO: [22] VideobridgeExpireThread.expire#140: Running expire()
2021-02-19 23:10:42.313 INFO: [470] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=7fa17088
2021-02-19 23:10:46.563 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:10:56.564 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:11:06.563 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:11:13.855 INFO: [459] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=20524f5b
2021-02-19 23:11:16.564 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:11:19.599 INFO: [329] [confId=e3f5192a95be3d7b gid=348771 stats_id=Janie-LVa conf_name=dailymeeting@conference.meet.mydomain.com ufrag=5cg8n1euu4s94m epId=53318ad3 local_ufrag=5cg8n1euu4s94m] ConnectivityCheckClient.processTimeout#860: timeout for pair: 79.109.118.70.60:20000/udp/srflx -> 197.75.143.222:49732/udp/prflx (stream-53318ad3.RTP), failing.
2021-02-19 23:11:22.599 INFO: [329] [confId=e3f5192a95be3d7b gid=348771 stats_id=Janie-LVa conf_name=dailymeeting@conference.meet.mydomain.com ufrag=5cg8n1euu4s94m epId=53318ad3 local_ufrag=5cg8n1euu4s94m] ConnectivityCheckClient.processTimeout#860: timeout for pair: 79.109.118.70.60:20000/udp/srflx -> 197.75.143.222:49732/udp/prflx (stream-53318ad3.RTP), failing.
2021-02-19 23:11:25.600 INFO: [329] [confId=e3f5192a95be3d7b gid=348771 stats_id=Janie-LVa conf_name=dailymeeting@conference.meet.mydomain.com ufrag=5cg8n1euu4s94m epId=53318ad3 local_ufrag=5cg8n1euu4s94m] ConnectivityCheckClient.processTimeout#860: timeout for pair: 79.109.118.70.60:20000/udp/srflx -> 197.75.143.222:49732/udp/prflx (stream-53318ad3.RTP), failing.
2021-02-19 23:11:26.564 INFO: [23] HealthChecker.run#170: Performed a successful health check in PT0S. Sticky failure: false
2021-02-19 23:11:27.976 INFO: [470] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=7fa17088
2021-02-19 23:11:28.599 INFO: [329] [confId=e3f5192a95be3d7b gid=348771 stats_id=Janie-LVa conf_name=dailymeeting@conference.meet.mydomain.com ufrag=5cg8n1euu4s94m epId=53318ad3 local_ufrag=5cg8n1euu4s94m] ConnectivityCheckClient.processTimeout#860: timeout for pair: 79.109.118.70.60:20000/udp/srflx -> 197.75.143.222:49732/udp/prflx (stream-53318ad3.RTP), failing.
2021-02-19 23:11:31.603 INFO: [329] [confId=e3f5192a95be3d7b gid=348771 stats_id=Janie-LVa conf_name=dailymeeting@conference.meet.mydomain.com ufrag=5cg8n1euu4s94m epId=53318ad3 local_ufrag=5cg8n1euu4s94m] ConnectivityCheckClient.processTimeout#860: timeout for pair: 79.109.118.70.60:20000/udp/srflx -> 197.75.143.222:49732/udp/prflx (stream-53318ad3.RTP), failing.
2021-02-19 23:11:32.179 INFO: [457] [confId=e3f5192a95be3d7b gid=348771 conf_name=dailymeeting@conference.meet.mydomain.com] Conference.dominantSpeakerChanged#420: ds_change ds_id=20524f5b
2021-02-19 23:11:34.601 INFO: [329] [confId=e3f5192a95be3d7b gid=348771 stats_id=Janie-LVa conf_name=dailymeeting@conference.meet.mydomain.com ufrag=5cg8n1euu4s94m epId=53318ad3 local_ufrag=5cg8n1euu4s94m] ConnectivityCheckClient.processTimeout#860: timeout for pair: 79.109.118.70.60:20000/udp/srflx -> 197.75.143.222:49732/udp/prflx (stream-53318ad3.RTP), failing.
2021-02-19 2
3:11:34.631 INFO: [36] [confId=e3f5192a95be3d7b epId=53318ad3 gid=348771 stats_id=Janie-LVa conf_name=dailymeeting@conference.meet.mydomain.com] AbstractEndpoint.expire#246: Expiring.