Outgoing calls don't work

hello there, i am trying to configure the jigasi to make outgoing calls but i always get the same eror in the jigasi logs.
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.authenticated().2423 Authenticated: false
i am adding the prosody,jigasi logs and configuration files.
env.txt (11.1 KB)
jigasi_logs.txt (12.1 KB)
jitsi-meet.cfg.lua.txt (3.0 KB)
prosody.cfg.lua.txt (7.1 KB)
prosody_log.txt (6.6 KB)

i am desperate please help me.
@damencho @saghul @Freddie @Yana_Stamcheva

sip_communicator.txt (8.1 KB)

I got the same problem with the same logs.

did you make it work?
please let me know tnx