Not working for more than 2 Users

Hi all

We are trying to set up a jitsi meet server, however we strugle a little bit to get it working for more than 2 users. When more than 2 users are joining the server, audio and video drops.

Internal users are using the internal IPv4 adress (192.168.93.120)

external Users are connecting to the meeting.elpro.com server by DirectAccess. This means that the connection is using IPv6. When pinging from direct Access, I get an IPv6 adress

However, doesnt matter waht I enter in the /sip-communicator.properties. It is not going to work.
Currently I have the following:
org.ice4j.ice.harvest.NAT_HARVESTER_LOCAL_ADDRESS=192.168.93.120
org.ice4j.ice.harvest.NAT_HARVESTER_PUBLIC_ADDRESS=x.x.x.x

Any Ideas or maybe which log file can give me more detailed information?

Firewall, port forwarding?

Do I only need to forward Port 10000 to this server? I mea if people ae able to join the meeting but cannot use voie and video it looks more like a UDP problem and not a TCP issue.

According the documentation port 80tcp | port 443tcp | port 10000-20000udp

Which documentation? jvb uses single port udp 10000.

1 Like

https://youtu.be/8KR0AhDZF2A In this Video setup the Ports are documented

The following line need to be commented out to the file /etc/jitsi/videobridge/sip-communicator.properties
And comment the existing org.ice4j.ice.harvest.STUN_MAPPING_HARVESTER_ADDRESSES .