Not all settings shown on 8x8.vc

1

Hi Jitsi-Team,

since the last update on 8x8.vc I’m running into a problem: Not all options are shown, that can be configured. For example yesterday, I turned on the option “hide selfview” by clicking on my picture. But going to the settings menu, I cannot turn it back on. I also can’t switch languages for example. Also there seems to be a problem with recording and livestreaming, as these options are also not (always) shown in the menu. Could you look into that?

Greetings, Christoph.

Here are some screenshots for that matter:

Bildschirmfoto von 2022-09-21 12-03-42
Bildschirmfoto von 2022-09-21 12-03-421186×719 43 KB

Bildschirmfoto von 2022-09-21 12-03-33
Bildschirmfoto von 2022-09-21 12-03-331330×1062 94.5 KB

2

I see it, probably you are disabling those from your config? What does that look like?

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image703×515 78.5 KB

3

Maybe I have to clarify one thing: I’m not using Jaas - I’m using the normal website 8x8.vc. So I cannot deactivate anything in a config as I don’t have access to it.

4

Thanks, we’ll take a look.

5

Is there anything new you found our? The problem still occurs.

6

I can no longer reproduce this, going into a random meeting does show the controls. How are you joining the meeting?

7

I’m joining my personal room by going to the Website 8x8.vc, logging in and then clicking von “Start meeting”. It opens up my personal room - but as I set: Not with all options. I tried it on a different browser as well - same problem. I tried it with Vivaldi, Edge and Firefox. All face the same issue.

8

Ah, I see now. It’s hidden when accessing it from your space but it does show up when opening an unauthenticated meeting. Weird.

9

The problem seems to be solved. All options are shown now.

10

Yep, I tapped some shoulders and an update was pushed. Thanks for the report!