No media with Jigasi when deployed in aws ec2 instance (behind NAT)

We are facing no media issue when doing a dial out call from Jitsi Meet web UI to SIP client.
my local SIP client is receiving Invite but the SDP contains only local IP of Jitsi server so that is the issue I need help with.

We have also configured Turn module in prosody. and placed a few logs in
file “mod_turncredentials.lua” and function module:hook(“iq-get/host/urn:xmpp:extdisco:1:services”…
to confirm if Turn module is correctly taking turn credentials. and logs confirm that turn credentials are read correctly by prosody.

on a quick look at Wireshark capture, we noticed that only host and server reflexive candidates are fetched by the server.

Can you confirm if Jigasi supports sending ICE candidate information in SDP?
if yes could you guide me to fix the issue?

Versions installed:
jitsi-meet/stable,now 2.0.4468-1
jitsi-meet-prosody/stable,now 1.0.4025-1
jitsi-meet-turnserver/stable,now 1.0.4025-1
jitsi-meet-web/stable,now 1.0.4025-1
jitsi-meet-web-config/stable,now 1.0.4025-1
jitsi-videobridge2/stable,now 2.1-183-gdbddd169-1
prosody/bionic,now 0.10.0-1build1 amd64
jigasi/stable,now 1.1-107-g6928850-1 amd64
jicofo/stable,now 1.0-549-1