No audio and video in recordings

Hello, I’m having some problems with recordings in jitsi: the recording seems to work fine, but no video or audio is actually recorded. I’ve explored the forum and Ive’ found a similar thread but the solution does not apply here: the trusted-domains seems correct in my case. I’ve noticed though that the participats field is always empty in the metadata.json file.

You can find the logs of the installation here:

What could be the reason of this problem?

Thank in advance,

Maybe jibri cannot communicate with JVB

Thank you so much for trying to help me. This is what I see when I replay the video:

In fact I was not very clear… the video is present but with a fake image, like if I had not attached the camera to my pc (but I had done it and I was seeing the video while recording).

Could it be a chromedriver problem?

Thank you in advance,

I’ve found an interesting message in /var/log/jitsi/jibri/browser.0.txt:

2021-12-01 11:03:47.075 INFO: [43] browser.log() [2021-12-01T11:03:17+0000] [WARNING] 9:20962 “2021-12-01T11:03:17.597Z” “[modules/RTC/RTCUtils.js]” “Failed to get access to local media. NotReadableError: Could not start audio source {“video”:false,“audio”:{“autoGainControl”:true,“echoCancellation”:true,“noiseSuppression”:true}}”

I’ve solved: I’m reporting it here so that it can be useful to others.

setting strip-from-room-domain = “conference.” in jibri.conf solved the problem (before the line was strip-from-room-domain = “”).

Have a nice day,