New installation participant video and camera is muted

Hi

When a new participant joins in after installation. i am seeing a strange behavior . The participant video is not seen and also his microphone is muted. Similarly for the participant the moderator video and microphoen is muted. Any config changes needed ?

The Lobby feature seems to be causing this issue not sure. Please guide .

Thanks
Naveen

Did you try the same thing with 3 participants? Same result?

Yes even for 3 partipants it is the same issue

Check your js console logs and also jicofo logs.

And prosody logs …