When we start a Jitsi video conference, we can not able to see the option “unmute” for participants. Though the participants are in unmute, moderator see them as audio/video mute from his screen. And there is no option for “unmute” in tools options. We can see only mute but that also in disabled mode.
Please help in resolving the issues how a participant talk to moderator / how moderate can unmute them. Please let us know what changes we need to do from backend in config.js /interface-config.js Or in any other file.
We are using Jitsi docker with apache.
Appreciate if you could respond asap. Thanks.