Mobile App: You have been disconnected -> Can see connection in NGINX but nothing in Jitsi Logs

Hey Community

I have a strange issue on a newly installed Ubuntu 22.04 server with Jitsi and the iOS and Android mobile apps.

Joining a room is not possible with the issue “You have been disconnected”. Connection never works. In the NGINX logs I can see that something happens but after this nothing in the Jitsi logs at all.

Did a second installation with the same settings without success. I followed the Self-Hosting Guide - Debian/Ubuntu server | Jitsi Meet guide.

Has anybody an idea where to start debugging this?

Welcome to the forum.

Try setting the following in your config.js:

config.flags = config.flags || {};
config.flags.sourceNameSignaling = true;
config.flags.sendMultipleVideoStreams = false;
config.flags.receiveMultipleVideoStreams = false;

Hi and thank you

Great! With these settings it works. May I ask if I could have found this somewhere in the documentation?

This is a bug. It is fixed for the next upcoming version