Media stopped working when I added security

Hetasser · April 16, 2020, 9:24am

hi,
Like a lot of people I just installed Jitsi on a personnal server to talk with my family during quarantine
Jitsi is installed on a VM that has its own public IP, fresh debian10 installation
I followed this installation procedure :

github.com

jitsi/jitsi-meet/blob/master/doc/quick-install.md

# Jitsi Meet quick install

This guide helps you  ___host your own Jitsi server___. If you want to have a video conference without setting up any infrastructure, use https://meet.jit.si instead.

This document describes the required steps for a quick Jitsi Meet installation on a Debian based GNU/Linux system. Debian 9 (Stretch) or later, and Ubuntu 18.04 (Bionic Beaver) or later are supported out-of-the-box.

On Ubuntu systems, Jitsi requires dependencies from Ubuntu's `universe` package repository.  To ensure this is enabled, run `apt-add-repository universe` at the command-line.

_Note_: Many of the installation steps require elevated privileges. If you are logged in using a regular user account, you may need to temporarily increase your permissions (for example, by using `sudo` for individual commands).

## Basic Jitsi Meet install

### Set up the Fully Qualified Domain Name (FQDN) (optional)

If the machine used to host the Jitsi Meet instance has a FQDN (for example `meet.example.org`) already set up in DNS, `/etc/hostname` must contain this FQDN; if this is not the case yet, [change the hostname](https://wiki.debian.org/HowTo/ChangeHostname).

Then add the same FQDN in the `/etc/hosts` file, associating it with the loopback address:

    127.0.0.1 localhost meet.example.org

This file has been truncated. show original

then tested it :

created a room on a computer
connected through another computer
even added a connection from my smartphone
==> no problem found

since this is a private server, I wanted to add the security as described here :

then 2 things happened

video and sound are not transmitted anymore (all stats are N/A in the little graph on the corner)
then starting a few minutes later, the room crashes as soon as a second jitser connects
I tried connecting with FF or chrome, I get the following error :
<iq xmlns="jabber:client" type="error" id="71903c69-379e-4968-a80d-3cefd55cb697:sendIQ" from="XXXX@XXXXX/edfe12c2" to="wmsxas396hdl_wkm@guest.XXXX@XXXXX/PWf4RPrR"><error type="cancel"><item-not-found xmlns="urn:ietf:params:xml:ns:xmpp-stanzas"/><text xmlns="urn:ietf:params:xml:ns:xmpp-stanzas">Recipient not in room</text></error></iq>

while the screen displays this :

9dba7e76174917e96e821e4f

I can upload logs and conf files if you need

thanks

Hetasser · April 20, 2020, 10:40am

found it :
I followed the solution in this ticket

JVB_OPTS was empty in the “/etc/jitsi/videobridge/config”, added xmpp,rest

thanks