macOS Catalina : Video doesn't support

Hello everybody, :slight_smile:
So I’m first here and I want tell you about my English skills. It would be terrible. Sorry.

I make a new topic here, so I can’t find a topic about this.

Before macOS Mojave has support the video device by the Jitsi desktop. I have upgraded a Macos catalina beta 6 yesterday. The Jitsi Desktop can’t find the video/camera from my MacBook Pro. iMac has same problems.

Apple Documentation

Camera

Known Issues

Something has change the video key into software. we need a update a key.

how can I solve this? thanks for everything.

lehcimnivek

Open and edit /Applications/Jitsi.app/Contents/Info.plist add NSCameraUsageDescription with some value and see whether that works and report the results so we can make the change or directly create a PR, here is, for example, one prop that is added https://github.com/jitsi/jitsi/blob/master/resources/install/build.xml#L1365

So, I have try edit /Applications/Jitsi.app/Contents/Info.plist add NSCameraUsageDescription.

so it doesn’t work. I haven’t solution now. how can I doing?

Can someone help me how to solve this?

Thanks

@lehcimnivek Have you tried adding something like:

    <key>NSMicrophoneUsageDescription</key>
    <string>This app needs access to the microphone</string>
    <key>NSCameraUsageDescription</key>
    <string>This app needs access to the camera</string>

?

Yes I have tired this. it isn’t a solution. It failed.

Microphone works already before, but only Camera is not working.

Are you using latest beta? I just got a report that it is working fine on latest beta …

umm. it’s impossible… I have restore my MacBook completely and the problems stays.

I’m using MacBook Pro "15 2017; macOS Catalina Beta (Build:19A573a) and Jitsi with Nightly Version 2.11.5618.

Hello,
is it nothing, what I can do it? I really need it.

<key>NSMicrophoneUsageDescription</key>
<string>This app needs access to the microphone</string>
<key>NSCameraUsageDescription</key>
<string>This app needs access to the camera</string>

Hi, I tried this text into Info.plist but it’s not activate camera. Where is this key in Info.plist? After dict MainClass or other place?

Before MainClass, put it let’s say after

    <key>CFBundleIdentifier</key>
    <string>org.jitsi</string>

So I have do it. So it isn’t the solve.

’<?xml version="1.0" encoding="UTF-8" standalone="no"?>


CFBundleURLTypes


CFBundleURLName
sip URI
CFBundleURLSchemes

sip
tel
callto



CFBundleURLName
xmpp URI
CFBundleURLSchemes

xmpp



NSHighResolutionCapable

LSMinimumSystemVersion
10.8.3
SUCheckAtStartup
YES
SUScheduledCheckInterval
86400
SUPublicDSAKeyFile
sparkle_dsa_pub.pem
SUFeedURL
https://download.jitsi.org/jitsi/macosx/sparkle/updates.xml
SUShowReleaseNotes
YES
CFBundleName
Jitsi
CFBundleShortVersionString
2.11.5618
CFBundleGetInfoString
Jitsi
CFBundleAllowMixedLocalizations
false
CFBundleInfoDictionaryVersion
6.0
CFBundleExecutable
Jitsi
CFBundleDevelopmentRegion
English
CFBundlePackageType
APPL
CFBundleSignature
sipc
CFBundleVersion
5618
CFBundleIconFile
sc_logo_128x128.icns
CFBundleIdentifier
org.jitsi
NSMicrophoneUsageDescription
This app needs access to the microphone
NSCameraUsageDescription
This app needs access to the camera
Javax`

Still not working. Maybe you can replace Info.plist here. I use Jitsi 2.11.5618

Hello @damencho
Cann’t you do anything? We deaf people are waiting for these solution. I have try all time and I can’t find the solution.

lehcimnivek