Just one user can connect to the call

Install & Config
1

Hi, i’ve followed the installation guide but can’t connect more than one people to one call.
The authentication for the moderator role is working but when i try to connect another user i have this error: “you have been disconnected”

The error from the log:

MucClient.setPresenceExtensions#467: Cannot set presence extension: not connected.

Hope this section is the right one.
Kund regards

2

Share the browser logs for the problem client.

3

Screenshot2
Screenshot21844×107 40.4 KB

Thanks for the qick reply, i hope this is what you need

4

Can you upload or gist the whole log, its hard to understand what is going on from such a snippet

5

Also which version of jitsi-meet is this? No modifications?

6

Screenshot_error
Screenshot_error1852×813 156 KB

This is the error i get, the version is the latest and i had customized the settings for running behind NAT, like the guide said, and the minimal image substitution to customize the instance.
Tell me if this is what you needed.

7

Well, it’s not the complete log. Logs and screenshots are not best friends.
So you get this immediately when you open the page or?

8

sorry if it wasn’t helpful.
Anyway i think the problem is this error

2023-02-27T13:56:57.179Z [JitsiConference.js] Failed to accept incoming P2P Jingle session