Jitsi with Jibri Setup - Recording has no Audio and no Video


We’re trying to set up Jibri recording with Jitsi.

I’ve followed all the instructions and the videoconferencing works, and the Record button is available.

However, two things happen when recording:

  • The first time a recording starts it works for about 15-20 seconds then stops by itself. Recording a subsequent time it records until manually stopped.
  • The recording itself is blank. It goes for the length of time the recording was active, but there’s no video or audio.

Not sure what I’ve done wrong or what needs to be fixed.

I’d attach the log files but apparently being a new user to this forum I’m not allowed to, so they are available from https://www.dropbox.com/sh/vigky2pbelolu3w/AAAtFm4inB9xyhoYyJqFBIrha?dl=0


I have a similar issue here. Jibri always records the full length of the desired recording but the video we receive is as if Jibri is in a room by itself. You only see the UI and one avatar.

Hello? Anyone?
Really looking for some help here.
Again, first time recording a meeting the recordign automatically stops about 20-30 seconds in.
The second time you press record it works without issue for the length of the meeting.
However, no sound or audio gets recorded for the length of the session.

Hello, same problem than @elgigi. Ony I get as result a recording with the avatars, it’s looks as Jibri is in the room, but not participants video and audio is recorded. I followed step-by-step @Freedie tutorial here: TUTORIAL - How to Install the NEW JIBRI

Pls advice!

all cameras and mics seem disabled in the screenshot

Many thanks @emrah for your quick response. Indeed the mic is enabled to the moment when recording is starting. I did also the test with 3 differents devices connected. I don’t know where is the problem. I’m running in a server with Ubuntu and last versions updated up last week. :pensive:

Share your jicofo.conf

Many thanks @Freddie for take this thread. The jicofo.conf is this …

Jicofo HOCON configuration. See /usr/share/jicofo/jicofo.jar/reference.conf for

#available options, syntax, and default values.
jicofo {
xmpp: {
client: {
client-proxy: focus.domain.com
trusted-domains: recorder.domain.com

Change that to

trusted-domains: [recorder.domain.com]


Incredible @Freddie ¡It’s works as a charm! You are a rock ¡Greetings from Chile!

Helped a lot…Thanks.