[jitsi-users] XMPP Passwords with non-latin characters don't work with Jitsi


#1

Dear Jitsi community

I have encountered a problem with Jitsi when using an XMPP account that
has characters in the password which are not standard latin, for example
German umlaut like ä, ö, ü.

I have encountered that problem with Jitsi 2.2 with an account on the
server jabber.ccc.de. Jitsi tells me that the password is incorrect. The
same account with the same password works without problems when I
connect to the server via Gajim.

The problem also disappeared when I replaced the password with a
password that contains only standard latin characters. After I did that
I can connect with Jitsi to jabber.ccc.de.

Is it possible to fix the problem so that users whose XMPP accounts have
passwords with non-latin characters can use Jitsi without encountering
this problem?

Best regards

Moritz Strohm


#2

I have encountered a problem with Jitsi when using an XMPP account that
has characters in the password which are not standard latin, for example
German umlaut like ä, ö, ü.

I have encountered that problem with Jitsi 2.2 with an account on the
server jabber.ccc.de. Jitsi tells me that the password is incorrect. The
same account with the same password works without problems when I
connect to the server via Gajim.

The problem also disappeared when I replaced the password with a
password that contains only standard latin characters. After I did that
I can connect with Jitsi to jabber.ccc.de.

Is it possible to fix the problem so that users whose XMPP accounts have
passwords with non-latin characters can use Jitsi without encountering
this problem?

I just changed one of my passwords to include ö, ä und ü and it worked just fine. Now this is on Windows. We previously had reports of specific characters that are not working for passwords. If I remember it correctly, the only thing in common was the use of Linux.
Is that your case too? Are you using a special keyboard layout? Other non-"standard"/non-common settings?

There's probably not much we can do about it: we're using Java's standard Swing UI components.

Best regards
Moritz Strohm

Ingo