[jitsi-users] Video VERY SLOW


#1

Hi

Just recently did an install so that we could test Jitsi. We have found
that the video is extremely SLOW! Any idea as to why?

Kevin


#2

Can you elaborate on "slow"? Does that mean it took a long time to appear?
Or does that mean there was a long delay between when you say something and
the other side hears/sees it?

···

On Fri, Apr 20, 2018 at 8:16 AM, Kevin S. Ward <kward@glcollaboration.com> wrote:

Hi

Just recently did an install so that we could test Jitsi. We have found
that the video is extremely SLOW! Any idea as to why?

Kevin

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#3

Just recently did an install so that we could test Jitsi.

Exactly what have you installed (there are many components to what is
collectively called "Jitsi"), and how are you testing it?

We have found that the video is extremely SLOW!

Do you mean a low frame rate, or a large lag between sender and receiver?

Any idea as to why?

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing with.

Antony.

···

On Friday 20 April 2018 at 17:16:32, Kevin S. Ward wrote:

--
"Can you keep a secret?"
"Well, I shouldn't really tell you this, but... no."

                                                   Please reply to the list;
                                                         please *don't* CC me.


#4

Hi
I will work on getting you this information
Kevin

Just recently did an install so that we could test Jitsi.

Exactly what have you installed (there are many components to what is
collectively called "Jitsi"), and how are you testing it?

We have found that the video is extremely SLOW!

Do you mean a low frame rate, or a large lag between sender and receiver?

Any idea as to why?

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing with.

Antony.

···

Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message --------From: Antony Stone <Antony.Stone@jitsi.open.source.it> Date: 4/20/18 12:17 PM (GMT-07:00) To: Jitsi Users <users@jitsi.org> Subject: Re: [jitsi-users] Video VERY SLOW
On Friday 20 April 2018 at 17:16:32, Kevin S. Ward wrote:

--
"Can you keep a secret?"
"Well, I shouldn't really tell you this, but... no."

                                               Please reply to the list;
                                                     please \*don&#39;t\* CC me\.

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Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#5

Hi Antony & Brian,

Here is our response

···

====================

Exactly what have you installed (there are many components to what is collectively called "Jitsi"), and how are you testing it?

We have installed jitsi-meet,jitsi-videobrisdge and jigasi.
The installation was done via apt-get.

Do you mean a low frame rate, or a large lag between sender and receiver?

The frame rate is changing very frequently.The main problem is that the video is freezing very frequently and we see connection issues on screen.

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing with.

Its up and running on VM with 4 cores and 2 GB RAM and Ubuntu OS 16.04.Network is minimum 100mbit/s as we do not shape the traffic on our side,

For "slow" i can say that the video is freezing,but audio is normal as i have tested either P2P(peer to peer) mode or without it.

Kevin

-----Original Message-----
From: users <users-bounces@jitsi.org> On Behalf Of Antony Stone
Sent: Friday, April 20, 2018 12:18 PM
To: Jitsi Users <users@jitsi.org>
Subject: Re: [jitsi-users] Video VERY SLOW

On Friday 20 April 2018 at 17:16:32, Kevin S. Ward wrote:

Just recently did an install so that we could test Jitsi.

Exactly what have you installed (there are many components to what is collectively called "Jitsi"), and how are you testing it?

We have found that the video is extremely SLOW!

Do you mean a low frame rate, or a large lag between sender and receiver?

Any idea as to why?

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing with.

Antony.

--
"Can you keep a secret?"
"Well, I shouldn't really tell you this, but... no."

                                                   Please reply to the list;
                                                         please *don't* CC me.

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#6

So you have client A and client B in the call. One of them (or both?)
hears the other side fine, but the video they see is low framerate and
freezes a lot, is that right?

What sort of network connection are client A and client B on?

···

On Sat, Apr 21, 2018 at 6:48 AM, Kevin S. Ward <kward@glcollaboration.com> wrote:

Hi Antony & Brian,

Here is our response

Exactly what have you installed (there are many components to what is
collectively called "Jitsi"), and how are you testing it?

We have installed jitsi-meet,jitsi-videobrisdge and jigasi.
The installation was done via apt-get.

Do you mean a low frame rate, or a large lag between sender and receiver?

The frame rate is changing very frequently.The main problem is that the
video is freezing very frequently and we see connection issues on screen.

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing
with.

Its up and running on VM with 4 cores and 2 GB RAM and Ubuntu OS
16.04.Network is minimum 100mbit/s as we do not shape the traffic on our
side,

For "slow" i can say that the video is freezing,but audio is normal as i
have tested either P2P(peer to peer) mode or without it.

Kevin

-----Original Message-----
From: users <users-bounces@jitsi.org> On Behalf Of Antony Stone
Sent: Friday, April 20, 2018 12:18 PM
To: Jitsi Users <users@jitsi.org>
Subject: Re: [jitsi-users] Video VERY SLOW

On Friday 20 April 2018 at 17:16:32, Kevin S. Ward wrote:

> Just recently did an install so that we could test Jitsi.

Exactly what have you installed (there are many components to what is
collectively called "Jitsi"), and how are you testing it?

> We have found that the video is extremely SLOW!

Do you mean a low frame rate, or a large lag between sender and receiver?

> Any idea as to why?

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing
with.

Antony.

--
"Can you keep a secret?"
"Well, I shouldn't really tell you this, but... no."

                                                   Please reply to the
list;
                                                         please *don't* CC
me.

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#7

My connection:

Comcast

My computer:

Windows 10 Pro

Second laptop:

Comcast

Download speed: 16.39 Mbps

Upload speed: 6.12 Mbps

Processor: Intel® Core ™ i5-3210M CPU @ 2.50GHz 2.50 GHz

RAM: 8.00 GB (3.16 GB Usable)

Windows 7 home premium

Does that help Brian?

Kevin

···

From: brian@sip-communicator.org <brian@sip-communicator.org> On Behalf Of Brian Baldino
Sent: Saturday, April 21, 2018 8:47 PM
To: Kevin S. Ward <kward@glcollaboration.com>
Cc: Jitsi Users <users@jitsi.org>; Arthur Baghdasaryan <arts111188@gmail.com>
Subject: Re: [jitsi-users] Video VERY SLOW

So you have client A and client B in the call. One of them (or both?) hears the other side fine, but the video they see is low framerate and freezes a lot, is that right?

What sort of network connection are client A and client B on?

On Sat, Apr 21, 2018 at 6:48 AM, Kevin S. Ward <kward@glcollaboration.com <mailto:kward@glcollaboration.com> > wrote:

Hi Antony & Brian,

Here is our response

Exactly what have you installed (there are many components to what is collectively called "Jitsi"), and how are you testing it?

We have installed jitsi-meet,jitsi-videobrisdge and jigasi.
The installation was done via apt-get.

Do you mean a low frame rate, or a large lag between sender and receiver?

The frame rate is changing very frequently.The main problem is that the video is freezing very frequently and we see connection issues on screen.

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing with.

Its up and running on VM with 4 cores and 2 GB RAM and Ubuntu OS 16.04.Network is minimum 100mbit/s as we do not shape the traffic on our side,

For "slow" i can say that the video is freezing,but audio is normal as i have tested either P2P(peer to peer) mode or without it.

Kevin

-----Original Message-----
From: users <users-bounces@jitsi.org <mailto:users-bounces@jitsi.org> > On Behalf Of Antony Stone
Sent: Friday, April 20, 2018 12:18 PM
To: Jitsi Users <users@jitsi.org <mailto:users@jitsi.org> >
Subject: Re: [jitsi-users] Video VERY SLOW

On Friday 20 April 2018 at 17:16:32, Kevin S. Ward wrote:

Just recently did an install so that we could test Jitsi.

Exactly what have you installed (there are many components to what is collectively called "Jitsi"), and how are you testing it?

We have found that the video is extremely SLOW!

Do you mean a low frame rate, or a large lag between sender and receiver?

Any idea as to why?

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing with.

Antony.

--
"Can you keep a secret?"
"Well, I shouldn't really tell you this, but... no."

                                                   Please reply to the list;
                                                         please *don't* CC me.

_______________________________________________
users mailing list
users@jitsi.org <mailto:users@jitsi.org>
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#8

Yeah, thanks. Speedtests aren't always the best indicators of network
performance during a call, but good to know you're not dealing with an
inherently weak link, at least. Were you on wifi at the time? If so,
trying a call while plugged into ethernet would be worth a try. Is this
behavior happening consistently for you (every call)? Or just sometimes?
You said this is your own jitsi deployment?

···

On Sun, Apr 22, 2018 at 8:51 AM, Kevin S. Ward <kward@glcollaboration.com> wrote:

My connection:

Comcast

My computer:

Windows 10 Pro

Second laptop:

Comcast

Download speed: 16.39 Mbps

Upload speed: 6.12 Mbps

Processor: Intel® Core ™ i5-3210M CPU @ 2.50GHz 2.50 GHz

RAM: 8.00 GB (3.16 GB Usable)

Windows 7 home premium

Does that help Brian?

Kevin

*From:* brian@sip-communicator.org <brian@sip-communicator.org> *On
Behalf Of *Brian Baldino
*Sent:* Saturday, April 21, 2018 8:47 PM
*To:* Kevin S. Ward <kward@glcollaboration.com>
*Cc:* Jitsi Users <users@jitsi.org>; Arthur Baghdasaryan <
arts111188@gmail.com>

*Subject:* Re: [jitsi-users] Video VERY SLOW

So you have client A and client B in the call. One of them (or both?)
hears the other side fine, but the video they see is low framerate and
freezes a lot, is that right?

What sort of network connection are client A and client B on?

On Sat, Apr 21, 2018 at 6:48 AM, Kevin S. Ward <kward@glcollaboration.com> > wrote:

Hi Antony & Brian,

Here is our response

Exactly what have you installed (there are many components to what is
collectively called "Jitsi"), and how are you testing it?

We have installed jitsi-meet,jitsi-videobrisdge and jigasi.
The installation was done via apt-get.

Do you mean a low frame rate, or a large lag between sender and receiver?

The frame rate is changing very frequently.The main problem is that the
video is freezing very frequently and we see connection issues on screen.

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing
with.

Its up and running on VM with 4 cores and 2 GB RAM and Ubuntu OS
16.04.Network is minimum 100mbit/s as we do not shape the traffic on our
side,

For "slow" i can say that the video is freezing,but audio is normal as i
have tested either P2P(peer to peer) mode or without it.

Kevin

-----Original Message-----
From: users <users-bounces@jitsi.org> On Behalf Of Antony Stone
Sent: Friday, April 20, 2018 12:18 PM
To: Jitsi Users <users@jitsi.org>
Subject: Re: [jitsi-users] Video VERY SLOW

On Friday 20 April 2018 at 17:16:32, Kevin S. Ward wrote:

> Just recently did an install so that we could test Jitsi.

Exactly what have you installed (there are many components to what is
collectively called "Jitsi"), and how are you testing it?

> We have found that the video is extremely SLOW!

Do you mean a low frame rate, or a large lag between sender and receiver?

> Any idea as to why?

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing
with.

Antony.

--
"Can you keep a secret?"
"Well, I shouldn't really tell you this, but... no."

                                                   Please reply to the
list;
                                                         please *don't* CC
me.

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#9

Consistency can be good when trying to repro an issue :slight_smile:

At this point, I'm afraid to debug further I'd need output from
webrtc-internals. If you aren't familiar, you can open a new tab and put
in "chrome://webrtc-internals" for the url before your webrtc call. When
you start the call in another tab, the webrtc-internals page will have a
bunch of call data about the call that's useful for debugging. After you
run the call for a bit, there is a button at the top to save the data to a
file.

···

On Sun, Apr 22, 2018 at 12:46 PM, Kevin S. Ward <kward@glcollaboration.com> wrote:

Both laptops are on ethernet.

Yes we deployed an instance with our cloud provider

Yes consistent with every call :frowning:

*From:* brian@sip-communicator.org <brian@sip-communicator.org> *On
Behalf Of *Brian Baldino
*Sent:* Sunday, April 22, 2018 1:13 PM

*To:* Kevin S. Ward <kward@glcollaboration.com>
*Cc:* Jitsi Users <users@jitsi.org>; Arthur Baghdasaryan <
arts111188@gmail.com>
*Subject:* Re: [jitsi-users] Video VERY SLOW

Yeah, thanks. Speedtests aren't always the best indicators of network
performance during a call, but good to know you're not dealing with an
inherently weak link, at least. Were you on wifi at the time? If so,
trying a call while plugged into ethernet would be worth a try. Is this
behavior happening consistently for you (every call)? Or just sometimes?
You said this is your own jitsi deployment?

On Sun, Apr 22, 2018 at 8:51 AM, Kevin S. Ward <kward@glcollaboration.com> > wrote:

My connection:

Comcast

My computer:

Windows 10 Pro

Second laptop:

Comcast

Download speed: 16.39 Mbps

Upload speed: 6.12 Mbps

Processor: Intel® Core ™ i5-3210M CPU @ 2.50GHz 2.50 GHz

RAM: 8.00 GB (3.16 GB Usable)

Windows 7 home premium

Does that help Brian?

Kevin

*From:* brian@sip-communicator.org <brian@sip-communicator.org> *On
Behalf Of *Brian Baldino
*Sent:* Saturday, April 21, 2018 8:47 PM
*To:* Kevin S. Ward <kward@glcollaboration.com>
*Cc:* Jitsi Users <users@jitsi.org>; Arthur Baghdasaryan <
arts111188@gmail.com>

*Subject:* Re: [jitsi-users] Video VERY SLOW

So you have client A and client B in the call. One of them (or both?)
hears the other side fine, but the video they see is low framerate and
freezes a lot, is that right?

What sort of network connection are client A and client B on?

On Sat, Apr 21, 2018 at 6:48 AM, Kevin S. Ward <kward@glcollaboration.com> > wrote:

Hi Antony & Brian,

Here is our response

Exactly what have you installed (there are many components to what is
collectively called "Jitsi"), and how are you testing it?

We have installed jitsi-meet,jitsi-videobrisdge and jigasi.
The installation was done via apt-get.

Do you mean a low frame rate, or a large lag between sender and receiver?

The frame rate is changing very frequently.The main problem is that the
video is freezing very frequently and we see connection issues on screen.

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing
with.

Its up and running on VM with 4 cores and 2 GB RAM and Ubuntu OS
16.04.Network is minimum 100mbit/s as we do not shape the traffic on our
side,

For "slow" i can say that the video is freezing,but audio is normal as i
have tested either P2P(peer to peer) mode or without it.

Kevin

-----Original Message-----
From: users <users-bounces@jitsi.org> On Behalf Of Antony Stone
Sent: Friday, April 20, 2018 12:18 PM
To: Jitsi Users <users@jitsi.org>
Subject: Re: [jitsi-users] Video VERY SLOW

On Friday 20 April 2018 at 17:16:32, Kevin S. Ward wrote:

> Just recently did an install so that we could test Jitsi.

Exactly what have you installed (there are many components to what is
collectively called "Jitsi"), and how are you testing it?

> We have found that the video is extremely SLOW!

Do you mean a low frame rate, or a large lag between sender and receiver?

> Any idea as to why?

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing
with.

Antony.

--
"Can you keep a secret?"
"Well, I shouldn't really tell you this, but... no."

                                                   Please reply to the
list;
                                                         please *don't* CC
me.

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#10

Consistency can be good when trying to repro an issue :slight_smile:

At this point, I'm afraid to debug further I'd need output from webrtc-internals. If you aren't familiar, you can open a new tab and put in "chrome://webrtc-internals" for the url before your webrtc call. When you start the call in another tab, the webrtc-internals page will have a bunch of call data about the call that's useful for debugging. After you run the call for a bit, there is a button at the top to save the data to a file.

webrtc_internals_dump.txt (180 Bytes)

···

From: brian@sip-communicator.org <brian@sip-communicator.org> On Behalf Of Brian Baldino
Sent: Monday, April 23, 2018 11:14 PM
To: Kevin S. Ward <kward@glcollaboration.com>; Jitsi Users <users@jitsi.org>
Subject: Re: [jitsi-users] Video VERY SLOW

On Sun, Apr 22, 2018 at 12:46 PM, Kevin S. Ward <kward@glcollaboration.com <mailto:kward@glcollaboration.com> > wrote:

Both laptops are on ethernet.

Yes we deployed an instance with our cloud provider

Yes consistent with every call :frowning:

From: brian@sip-communicator.org <mailto:brian@sip-communicator.org> <brian@sip-communicator.org <mailto:brian@sip-communicator.org> > On Behalf Of Brian Baldino
Sent: Sunday, April 22, 2018 1:13 PM

To: Kevin S. Ward <kward@glcollaboration.com <mailto:kward@glcollaboration.com> >
Cc: Jitsi Users <users@jitsi.org <mailto:users@jitsi.org> >; Arthur Baghdasaryan <arts111188@gmail.com <mailto:arts111188@gmail.com> >
Subject: Re: [jitsi-users] Video VERY SLOW

Yeah, thanks. Speedtests aren't always the best indicators of network performance during a call, but good to know you're not dealing with an inherently weak link, at least. Were you on wifi at the time? If so, trying a call while plugged into ethernet would be worth a try. Is this behavior happening consistently for you (every call)? Or just sometimes? You said this is your own jitsi deployment?

On Sun, Apr 22, 2018 at 8:51 AM, Kevin S. Ward <kward@glcollaboration.com <mailto:kward@glcollaboration.com> > wrote:

My connection:

Comcast

My computer:

Windows 10 Pro

Second laptop:

Comcast

Download speed: 16.39 Mbps

Upload speed: 6.12 Mbps

Processor: Intel® Core ™ i5-3210M CPU @ 2.50GHz 2.50 GHz

RAM: 8.00 GB (3.16 GB Usable)

Windows 7 home premium

Does that help Brian?

Kevin

From: brian@sip-communicator.org <mailto:brian@sip-communicator.org> <brian@sip-communicator.org <mailto:brian@sip-communicator.org> > On Behalf Of Brian Baldino
Sent: Saturday, April 21, 2018 8:47 PM
To: Kevin S. Ward <kward@glcollaboration.com <mailto:kward@glcollaboration.com> >
Cc: Jitsi Users <users@jitsi.org <mailto:users@jitsi.org> >; Arthur Baghdasaryan <arts111188@gmail.com <mailto:arts111188@gmail.com> >

Subject: Re: [jitsi-users] Video VERY SLOW

So you have client A and client B in the call. One of them (or both?) hears the other side fine, but the video they see is low framerate and freezes a lot, is that right?

What sort of network connection are client A and client B on?

On Sat, Apr 21, 2018 at 6:48 AM, Kevin S. Ward <kward@glcollaboration.com <mailto:kward@glcollaboration.com> > wrote:

Hi Antony & Brian,

Here is our response

Exactly what have you installed (there are many components to what is collectively called "Jitsi"), and how are you testing it?

We have installed jitsi-meet,jitsi-videobrisdge and jigasi.
The installation was done via apt-get.

Do you mean a low frame rate, or a large lag between sender and receiver?

The frame rate is changing very frequently.The main problem is that the video is freezing very frequently and we see connection issues on screen.

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing with.

Its up and running on VM with 4 cores and 2 GB RAM and Ubuntu OS 16.04.Network is minimum 100mbit/s as we do not shape the traffic on our side,

For "slow" i can say that the video is freezing,but audio is normal as i have tested either P2P(peer to peer) mode or without it.

Kevin

-----Original Message-----
From: users <users-bounces@jitsi.org <mailto:users-bounces@jitsi.org> > On Behalf Of Antony Stone
Sent: Friday, April 20, 2018 12:18 PM
To: Jitsi Users <users@jitsi.org <mailto:users@jitsi.org> >
Subject: Re: [jitsi-users] Video VERY SLOW

On Friday 20 April 2018 at 17:16:32, Kevin S. Ward wrote:

Just recently did an install so that we could test Jitsi.

Exactly what have you installed (there are many components to what is collectively called "Jitsi"), and how are you testing it?

We have found that the video is extremely SLOW!

Do you mean a low frame rate, or a large lag between sender and receiver?

Any idea as to why?

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing with.

Antony.

--
"Can you keep a secret?"
"Well, I shouldn't really tell you this, but... no."

                                                   Please reply to the list;
                                                         please *don't* CC me.

_______________________________________________
users mailing list
users@jitsi.org <mailto:users@jitsi.org>
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#11

Hey Kevin,
It looks like you didn't start an actual call (with a remote participant)
which had issues there (I don't see call data on that webrtc-internals
screenshot, just getUserMedia information which is what happens when the
page was opened but a call wasn't actually started).

-brian

···

On Tue, Apr 24, 2018 at 6:27 AM, Kevin S. Ward <kward@glcollaboration.com> wrote:

*From:* brian@sip-communicator.org <brian@sip-communicator.org> *On
Behalf Of *Brian Baldino
*Sent:* Monday, April 23, 2018 11:14 PM
*To:* Kevin S. Ward <kward@glcollaboration.com>; Jitsi Users <
users@jitsi.org>

*Subject:* Re: [jitsi-users] Video VERY SLOW

Consistency can be good when trying to repro an issue :slight_smile:

At this point, I'm afraid to debug further I'd need output from
webrtc-internals. If you aren't familiar, you can open a new tab and put
in "chrome://webrtc-internals" for the url before your webrtc call. When
you start the call in another tab, the webrtc-internals page will have a
bunch of call data about the call that's useful for debugging. After you
run the call for a bit, there is a button at the top to save the data to a
file.

On Sun, Apr 22, 2018 at 12:46 PM, Kevin S. Ward <kward@glcollaboration.com> > wrote:

Both laptops are on ethernet.

Yes we deployed an instance with our cloud provider

Yes consistent with every call :frowning:

*From:* brian@sip-communicator.org <brian@sip-communicator.org> *On
Behalf Of *Brian Baldino
*Sent:* Sunday, April 22, 2018 1:13 PM

*To:* Kevin S. Ward <kward@glcollaboration.com>
*Cc:* Jitsi Users <users@jitsi.org>; Arthur Baghdasaryan <
arts111188@gmail.com>
*Subject:* Re: [jitsi-users] Video VERY SLOW

Yeah, thanks. Speedtests aren't always the best indicators of network
performance during a call, but good to know you're not dealing with an
inherently weak link, at least. Were you on wifi at the time? If so,
trying a call while plugged into ethernet would be worth a try. Is this
behavior happening consistently for you (every call)? Or just sometimes?
You said this is your own jitsi deployment?

On Sun, Apr 22, 2018 at 8:51 AM, Kevin S. Ward <kward@glcollaboration.com> > wrote:

My connection:

Comcast

My computer:

Windows 10 Pro

Second laptop:

Comcast

Download speed: 16.39 Mbps

Upload speed: 6.12 Mbps

Processor: Intel® Core ™ i5-3210M CPU @ 2.50GHz 2.50 GHz

RAM: 8.00 GB (3.16 GB Usable)

Windows 7 home premium

Does that help Brian?

Kevin

*From:* brian@sip-communicator.org <brian@sip-communicator.org> *On
Behalf Of *Brian Baldino
*Sent:* Saturday, April 21, 2018 8:47 PM
*To:* Kevin S. Ward <kward@glcollaboration.com>
*Cc:* Jitsi Users <users@jitsi.org>; Arthur Baghdasaryan <
arts111188@gmail.com>

*Subject:* Re: [jitsi-users] Video VERY SLOW

So you have client A and client B in the call. One of them (or both?)
hears the other side fine, but the video they see is low framerate and
freezes a lot, is that right?

What sort of network connection are client A and client B on?

On Sat, Apr 21, 2018 at 6:48 AM, Kevin S. Ward <kward@glcollaboration.com> > wrote:

Hi Antony & Brian,

Here is our response

Exactly what have you installed (there are many components to what is
collectively called "Jitsi"), and how are you testing it?

We have installed jitsi-meet,jitsi-videobrisdge and jigasi.
The installation was done via apt-get.

Do you mean a low frame rate, or a large lag between sender and receiver?

The frame rate is changing very frequently.The main problem is that the
video is freezing very frequently and we see connection issues on screen.

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing
with.

Its up and running on VM with 4 cores and 2 GB RAM and Ubuntu OS
16.04.Network is minimum 100mbit/s as we do not shape the traffic on our
side,

For "slow" i can say that the video is freezing,but audio is normal as i
have tested either P2P(peer to peer) mode or without it.

Kevin

-----Original Message-----
From: users <users-bounces@jitsi.org> On Behalf Of Antony Stone
Sent: Friday, April 20, 2018 12:18 PM
To: Jitsi Users <users@jitsi.org>
Subject: Re: [jitsi-users] Video VERY SLOW

On Friday 20 April 2018 at 17:16:32, Kevin S. Ward wrote:

> Just recently did an install so that we could test Jitsi.

Exactly what have you installed (there are many components to what is
collectively called "Jitsi"), and how are you testing it?

> We have found that the video is extremely SLOW!

Do you mean a low frame rate, or a large lag between sender and receiver?

> Any idea as to why?

Tell us about the spec of the machine/s you have installed Jitsi on (eg:
hardware, operating system), and the network you are doing the testing
with.

Antony.

--
"Can you keep a secret?"
"Well, I shouldn't really tell you this, but... no."

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