[jitsi-users] Video option greyed out on messenger chat window in jitsi - how to fix?


#1

Hello,

A new user question here that I hope someone can help me with.
I've set up Jitsi with yahoo's messenger but when I open a chat window the video and audio options are greyed out & I cannot work out how to enable them.
It's a macbook pro and video+audio works fine with other programs such as skype.
Have trawled through the menu options and cannot find anything allowing me to enable.

Thanks in advance,

B


#2

Hi,

video and audio calls are not enabled for yahoo accounts. They are
available for xmpp and sip one.
For details you can check: https://jitsi.org/Main/Features

Regards
damencho

···

On Thu, Aug 8, 2013 at 4:13 PM, brian may <brianosaka@yahoo.co.uk> wrote:

Hello,

A new user question here that I hope someone can help me with.
I've set up Jitsi with yahoo's messenger but when I open a chat window the video and audio options are greyed out & I cannot work out how to enable them.
It's a macbook pro and video+audio works fine with other programs such as skype.
Have trawled through the menu options and cannot find anything allowing me to enable.

Thanks in advance,

B
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#3

Brian,

See if video works for you with an account on the server run by Jit.si:
https://jitsi.org/Documentation/SetUpJitsiAccount

It may be that Jitsi doesn't support video or audio over Yahoo's
proprietary network (I don't have any friends on Yahoo that I can check
to see if this is true).

David

···

On 8/8/2013 8:13 AM, brian may wrote:

Hello,

A new user question here that I hope someone can help me with.
I've set up Jitsi with yahoo's messenger but when I open a chat window the video and audio options are greyed out & I cannot work out how to enable them.
It's a macbook pro and video+audio works fine with other programs such as skype.
Have trawled through the menu options and cannot find anything allowing me to enable.

Thanks in advance,

B
_______________________________________________
users mailing list
users@jitsi.org
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http://lists.jitsi.org/mailman/listinfo/users